ASHISH SEYMOUR

• Developed quality control protocols to enhance patient safety standards.
• Conducted regular audits to ensure compliance with healthcare regulations.
• Facilitated training sessions for staff on quality management practices.
• Reviewed patient feedback to identify areas for service enhancement.
• Coordinated interdisciplinary meetings to address quality-related issues.
• Successfully underwent three NABL Assessments and Hospital NABH Assessment

C

• Regulatory compliance as per Drug Controller of India and quality assurance measures within the BloodCentre.
• Automation of Blood Grouping and Serological

• Overall responsible for running the Centre which included (a) Out Patient Department for all general specialities, (b) Diagnostics(Laboratory Services and Radiology having X-Ray, OPG, USG, CT Scan and MRI and (c) Dialysis Unit of 8 beds running 4 shifts a day
• Ensuring Legal compliances for the Centre
• Ensuring Fiscal Operation of the Centre
• Ensured smooth running of the department by following quality protocols and Good Laboratory Practices.
• Proper Maintenance of Equipments and Checking of Quality controls prior to running patient samples.
• Testing of samples and reviewing results
• Authorizing test Results
• Under Jan Kalyan Abhinandan Trust-CSR of MDH group

• As a Laboratory Director I was responsible for the overall operation and administration of thirteen laboratories (seven in India and six in international locations)
• Recruitment and selection of laboratory employees.
• Clinical supervision of employees including regular monthly performance appraisal and giving feedback to staff.
• Was involved in the purchase of lab equipment
• Worked with central team on planning, organizing and directing laboratory operations and ensuring compliance with all local and national regulations.
• Responsible for the fiscal operation of the department.
• Development and constant review of the SOPs of various lab functions across thirteen locations.
• Served as a liaison between lab services and administration.
• Participated with management team in overall budget planning and monitoring process.
• Reviewed the formulation and evaluation of project goals and budget.
• Monitored turnaround time and customer satisfaction.
• Established new operation standards for cost containment, quality and lab safety

• Managed a large Multidisciplinary laboratory attached to a 500 bedded Multispecialty Corporate Hospital, streamlining smooth round the clock operations
• Provided Strategic Guidance, expertise and leadership in setting up processes in the largest private corporate hospital laboratory in East Delhi.
• Expanded the small laboratory attached to a 100 bedded hospital into a multidisciplinary large laboratory
• Provided Motivational Management style with a record of building an efficient team and leading cross functional teams
• Skilled communicator with excellent relationship with clinicians and established beneficial relationships with key stake holders. Creating laboratory which was patient centric and pro-clinician.
• Managed laboratory compliance, budgeting and P/L to increase ROI
• Managed Quality Assurance-Pre-analytical, analytical and post-Analytical.
• Laboratory granted ISO 15189–2012 NABL Accreditation under my guidance as quality Manager.
• Set up quality processes from scratch-Got laboratory certified for Integrated Management System –ISO9001,14001 and 18001– initially, NABH and then NABL –ISO 15189–2012.

• Administrative Management of the Laboratory Operations
• Managing Budget, Supply Chain Management –Logistics, Inventory), P/L and Customer Care Operations
• Quality Assurance –Pre-Analytical, Analytical and Post analytical processes
• As Pathologist -involved in reporting of various Investigations in Clinical Biochemistry, Clinical Pathology, Haematology and Cytopathology

• Administrative Management of the Laboratory Operations
• Managing Budgeting, P/L and Supply Chain Management –Logistics, Inventory)
• Customer Care Operations
• Quality Assurance –Pre-Analytical, Analytical and Post analytical processes
• As Pathologist -involved in reporting of various Investigations in Clinical Biochemistry, Clinical Pathology, Haematology and Cytopathology