Summary
Overview
Work History
Education
Skills
Declaration
Timeline
AssistantManager

Ashish Sharma

Bhopal

Summary

To optimize myself-capacities within the organizational constraints and to acquire a challenging career in the stream of Networking.

Highly dynamic & effervescent professional with rich & productive experience in Networking from organization of repute Relevant Experience : 14.6 Years

Overview

15
15
years of professional experience

Work History

Assistant Manager

Hitachi Payments Service Pvt Ltd
01.2025 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Optimized scheduling to ensure adequate staffing during peak hours, improving service efficiency.

SR.Excutive

FINANCIAL SOFTWARE & SYSTEM Pvt Ltd.
04.2013 - 01.2025

Financial Software & Systems (p) Ltd (ATM-Zonal Business Team & Project delivery & Channel Management Project Madhya Pradesh TOM FSS & TOM 2K). Handling and deployment of ATM in Jabalpur, Gwalior.

Sr. Executive

SAI INFOSYSTEM INDIA Ltd.
09.2011 - 03.2013
  • IT Engineer IDBI, SBI, OBC NABARD BANK (for banking software & hardware support)
  • Perform regular checks on the status of server's hardware.
  • Responsible for handling desktop and server related issues.
  • Responsible for handling Line printer, DMP & Laser printers.
  • Responsible for handling inventory of all hardware.
  • Responsible for vendor management as well as supervision for the Installation and maintenance hardware) of servers by junior staff.
  • Handle the tasks of monitoring window servers, corresponding infrastructure and associated applications and take corrective action to restore service.
  • Assist senior level engineer in troubleshooting functions involving file/print servers and backup/storage servers.
  • Responsible for maintaining data integrity of various servers.
  • Industry: IT Industry

IT Engineer

ANGEL BROKING Ltd.
12.2010 - 08.2011
  • Perform regular checks on the status of server's hardware.
  • Responsible for handling desktop and server related issues.
  • Responsible for handling Line printer, DMP & Laser printers.
  • Responsible for handling inventory of all hardware.
  • Responsible for vendor management as well as supervision for the installation and maintenance (hardware) of servers by junior staff.
  • Handle the tasks of monitoring window servers, corresponding infrastructure and associated applications and take corrective action to restore service.
  • Industry: IT Industry

Education

B.A. -

Sampurnand Sanskrit University
Varanasi

MBA - IT Network Security

Swami Vivekananda Subharti University
Bhopal
04.2025

Skills

Operations management

Team leadership

Employee performance evaluations

Cost reduction

Problem-solving

Employee scheduling

Team motivation

Declaration

I hereby declare that the facts given in resume are correct to best of my knowledge and belief.

Timeline

Assistant Manager

Hitachi Payments Service Pvt Ltd
01.2025 - Current

SR.Excutive

FINANCIAL SOFTWARE & SYSTEM Pvt Ltd.
04.2013 - 01.2025

Sr. Executive

SAI INFOSYSTEM INDIA Ltd.
09.2011 - 03.2013

IT Engineer

ANGEL BROKING Ltd.
12.2010 - 08.2011

B.A. -

Sampurnand Sanskrit University

MBA - IT Network Security

Swami Vivekananda Subharti University
Ashish Sharma