Ashish Sharma

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Developed strong working relationships with staff, fostering a positive work environment.
• Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
• Collaborated with the management team to develop strategic plans for business growth and improvement.
• Optimized scheduling to ensure adequate staffing during peak hours, improving service efficiency.

Financial Software & Systems (p) Ltd (ATM-Zonal Business Team & Project delivery & Channel Management Project Madhya Pradesh TOM FSS & TOM 2K). Handling and deployment of ATM in Jabalpur, Gwalior.

• IT Engineer IDBI, SBI, OBC NABARD BANK (for banking software & hardware support)
• Perform regular checks on the status of server's hardware.
• Responsible for handling desktop and server related issues.
• Responsible for handling Line printer, DMP & Laser printers.
• Responsible for handling inventory of all hardware.
• Responsible for vendor management as well as supervision for the Installation and maintenance hardware) of servers by junior staff.
• Handle the tasks of monitoring window servers, corresponding infrastructure and associated applications and take corrective action to restore service.
• Assist senior level engineer in troubleshooting functions involving file/print servers and backup/storage servers.
• Responsible for maintaining data integrity of various servers.
• Industry: IT Industry

• Perform regular checks on the status of server's hardware.
• Responsible for handling desktop and server related issues.
• Responsible for handling Line printer, DMP & Laser printers.
• Responsible for handling inventory of all hardware.
• Responsible for vendor management as well as supervision for the installation and maintenance (hardware) of servers by junior staff.
• Handle the tasks of monitoring window servers, corresponding infrastructure and associated applications and take corrective action to restore service.
• Industry: IT Industry