Ashish Sikligar

Operations professional with 20+ years of extensive experience in high-stakes environments. Proven ability to drive efficiency and lead teams to achieve strategic goals. Skilled in process optimization, risk management, and resource allocation. Renowned for adaptability, strong leadership, and fostering collaborative work culture. Reliable in managing complex projects and delivering measurable results.

• Operational Governance & Service Delivery, Manage governance of existing processes and steering meetings for new processes, Managed processes across policy lifecycle including, underwriting support, policy administration, Claims intake and support etc., Manage P&L targets and value delivery targets for the region, Provide oversight for Transition of new projects, SOP documentation & ownership etc, Excellent people management skills with proven record of managing large teams
• Offshoring & Business Operations, Scoping of work to be offshored to India, Created different budget models and assisted in offshoring budget planning, Designed operations model along with Knowledge transfer plan, Directly managed and supported over ten major successful transitions
• Consulting & Project Management, Managed multiple onshore and remote transitions, Provided operational insight during RFP/RFQ stages
• Stakeholder Management, Manage multiple stakeholders – Clients, Carriers, Onshore Managements, India Management, Level 2 escalation point for onshore relations, Lead governance & monthly, quarterly business reviews
• Risk Management & Continuous Improvement, Implementation and timely review of all BCP framework including disaster recovery drills, Drive zero risk and efficient risk management approach within operations by use of tools like FMEA, Risk Registers, EWS, SWOT analysis etc., Make recommendations to improve risk positions, Drive teams to adopt initiatives such as Kaizen Philosophy for continuous improvement
• Domain Knowledge & Technical Skills, Certifications in Underwriting, Claims Management and Risk Management, Certification in Project Management Methodology
• Value Creation, Identify, plan and implement Automation solutions, Drive and manage Automation initiatives and targets, Recommend suggestions to improve business performance, Assist in identifying market trends to help form marketing strategies

• Chartered Property Casualty Underwriter, The Institutes USA, 2022
• Prince2 Agile Foundation, Axelos, 2021
• Associate in Claims, The Institutes USA, 2021
• Certificate in Insurance, The Chartered Insurance Institute UK, 2016