Ashish Singh

• Major Customers – Serving key retail clients like Ross, Target, Macy’s, Loblaw’s, and Amazon Global, (worth 270M$/Month - US-Region)
• MDM Management – Maintaining accurate and centralized master data for seamless operations.
• Order Execution – Ensuring timely and accurate processing of customer orders.
• OTIF Management – Monitoring and improving On-Time In-Full delivery performance.
• Dispatch Planning – Strategically scheduling shipments for optimal delivery efficiency.
• CRM – Managing customer relationships and interactions to boost satisfaction and retention.
• Inspection Scheduling – Coordinating product quality checks prior to shipment.
• Order Tracking – Providing real-time visibility into order status and delivery progress.

• Client Relationship Management – Acted as the main liaison for key clients from the north region, ensuring satisfaction and addressing concerns.
• Business Development – Explored and secured new opportunities within the woven production sector.
• Product Development – Worked with design and production teams to develop new woven products aligned with market trends and client needs.
• Account Planning & Strategy – Created strategic account plans to drive mutual growth and long-term partnerships.
• Sales & Revenue Generation – Set and achieved sales targets and KPIs for key accounts.
• Cross-functional Collaboration – Coordinated with production, logistics, and QA teams to ensure seamless service delivery.

• Customer Handling – Managed Amazon USA & EU accounts for terry towels and bedsheet production.

• KPI Oversight – Tracked shipment planning, PO processing, ERP order punching, and production follow-ups to dispatch.

• Export Process – Led end-to-end export operations from PO to payment collection.

• Sales Growth – Achieved 34% sales increase through effective merchandising and inventory planning.

• Vendor Communication – Negotiated with vendors, secured samples, and maintained strong supplier relationships.

• Customer Handling – Managed accounts for Target, Walmart, Kohls, Action, Tesco, Page Industries, Ikea, and others.
• Production Scheduling – Created and maintained schedules to meet consumer demand efficiently.
• Forecasting – Compiled data and input from teams to generate accurate production forecasts.
• Inventory Management – Oversaw inventory worth ₹3.5 Cr, balancing stock, performance, and backlogs.
• Cost Optimization – Reduced operating costs by aligning sales goals with production plans.
• Planning – Developed short- and long-term production plans ranging from 15 to 45 days with a focus on quality and deadlines.