Ashish Singh
Agra
Summary
Dynamic Loss Prevention Investigator with proven expertise at Flipkart in fraud investigation and asset protection strategies. Skilled in CCTV monitoring and compliance auditing, I excel in enhancing operational efficiency and fostering team collaboration. Developed effective loss prevention strategies that significantly reduced theft incidents, ensuring a secure environment for all stakeholders.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Loss Prevention Investigator
Flipkart
Agra
04.2023 - Current
- Monitored CCTV and conducted regular audits of stock and security.
- Identified and reported suspicious activities, theft, or discrepancies.
- Checked system versus physical stock to support inventory reconciliation.
- Maintained incident reports and adhered to loss-prevention procedures.
- Coordinated with store, warehouse, and operations teams to minimize losses.
- Conducted investigations into theft and fraud incidents within Flipkart operations.
- Analyzed security footage to detect suspicious activities and potential threats.
- Collaborated with law enforcement on significant loss prevention cases.
- Analyzed security footage to identify suspicious activities and potential threats.
- Collaborated with law enforcement agencies on significant loss prevention cases.
- Developed and implemented loss prevention strategies to mitigate risks effectively.
- Trained staff on security protocols and loss prevention techniques across departments.
- Audited inventory processes to ensure compliance with company policies and standards.
- Coordinated with cross-functional teams to enhance overall operational security measures.
- Identified, investigated and resolved internal and external theft and fraud.
- Documented evidence of attempted theft and recovered merchandise for use in loss prevention report generation.
- Performed audits of safety procedures, business offices, and CCTV systems.
- Investigated employee theft incidents by interviewing witnesses and suspects and gathering evidence.
- Created reports summarizing findings from investigations for use by management team members.
- Monitored store activity for suspicious behavior and activities, such as theft and fraud.
- Participated in regular meetings with management team members regarding new loss prevention procedures or updates.
- Developed strategies to reduce losses due to theft or fraud in the workplace.
- Collaborated with law enforcement personnel when necessary in order to investigate more serious crimes.
- Maintained detailed records of investigations including suspect information, incident reports, witness statements, evidence collected, and outcome of cases.
- Maintained high levels of alertness throughout shifts.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
Operations Manager
Rupeek
Noida
11.2018 - 04.2023
- Developed existing team into high productivity, results-oriented unit through creative initiatives.
- Administered annual operating and capital budget to facilitate profitability.
- Reviewed monthly financial results with partners to identify opportunities to improve profitability.
- Oversaw personnel to maintain adequate staffing and minimize overtime.
- Addressed and resolved client or customer inquiries to foster superior standards of service.
- Minimized staff turnover through appropriate selection, orientation and training.
- Identified operational process inefficiencies to recommend necessary improvements.
- Administered bookkeeping functions to generate invoices and handle accounts payable and receivable.
- Developed and implemented appropriate plans to resolve unfavorable trends and enhance sales.
ACCOUNT EXECUTIVE
Rozer Industries
Agra
07.2013 - 07.2015
- Cold-called and followed up with prospective customers to promote overall satisfaction and continued business.
- Utilized Microsoft Office and CRM software systems to draft and disseminate reports, spreadsheets and other documents.
- Remained current on company information and disseminated important information to staff members and clients.
- Collaborated with sales, production and marketing teams throughout project lifecycles to increase productivity and revenues.
- Negotiated with insurance companies and representatives on behalf of clients.
- Contacted key clients and internal partners to develop strong business relationships and networks.
Education
MBA - MARKETING
Ims Ghaziabad
Noida, UTTAR PRADESH04.2018
Skills
- CCTV monitoring
- Incident reporting
- Loss prevention strategy
- Inventory reconciliation
- Fraud investigation
- Operational efficiency
- Compliance auditing
- Process improvement
- Conflict resolution
- Team collaboration
- Problem solving
- External theft prevention
- Security checks
- Asset protection strategies
- Law enforcement
- CCTV systems
- Background checks
- Security systems management
- Loss prevention training
- Investigative interviewing
- Inventory auditing
- Security surveillance
- Risk management
- Active listening
- Time management
- Internal investigations
Certification
- Microsoft
- Ghrdc
- Certified operations from safe express
- Nism/irda/
- Retail certificate from pmky
Languages
- Hindi
- English, Advanced
- Hindi, Advanced
Timeline
Loss Prevention Investigator
Flipkart
04.2023 - Current
Operations Manager
Rupeek
11.2018 - 04.2023
ACCOUNT EXECUTIVE
Rozer Industries
07.2013 - 07.2015
MBA - MARKETING
Ims Ghaziabad