Ashish Singh Yadav

1. Strategic Responsibilities
Portfolio Management: Drive profitability, growth, and sustainability of the commercial lines
portfolio (Fire,property, liability, marine,GMC/GPA,marine etc.).
Product Strategy: Design, revise, and launch commercial insurance products tailored to market
demand.
Market Expansion: Identify growth opportunities in untapped sectors or regions.
2. Team & Channel Leadership
Sales Enablement: Lead and motivate sales teams and brokers/agents to achieve targets.
Channel Development: Build and strengthen agency and digital partnerships.
Training & Development: Up skill team members on product knowledge, underwriting, and
compliance.
3. Underwriting Oversight
Risk Assessment: Guide underwriting policies, pricing models, and risk appetite for large/value
accounts.
Loss Ratio Management: Monitor claim trends and loss ratios, and adjust strategies to ensure
profitability.
Large Account Handling: Direct involvement in high-value or complex cases.
4. Client & Relationship Management
Key Account Management: Engage with corporate clients and industry partners for long-term
retention.
Customization: Offer bespoke coverage solutions based on client industry, size, and risk profile.
Renewal Strategy: Improve renewal ratios and customer satisfaction scores.
5. Compliance & Governance
Regulatory Adherence: Ensure alignment with IRDAI regulations and internal audit policies.
Risk Controls: Implement internal checks, documentation protocols, and fraud mitigation strategies.

• Handling the Broking Channel.
• Responsible for handling SME insurance.
• Expertise in GMC and fire products.
• Monitored clients' insurance coverages to ensure changing needs were met.
• Verify the broker RFQ, and share accurate data as per the client requirement with underwriting.
• Negotiate rate and payout with broker and underwriting.
• Good understanding of Marine, Fire, Liability, CAR, EAR, GMC, GPA, etc., all kinds of commercial line business.

• Responsible for distributing information to team members about product
• Responsible for determining the goals that members will work towards review and resolve escalations related with any product concern
• Responsible for lead management, agent performance, people management
• Responsible for agent per day activity, calling reports, talk time, target etc
• Responsible for team performance

• Ability to supervise, direct, inspire, train, educate, and coach co-workers.
• Ability to drive resolution, meet deadlines, and goals, and multitask.
• Proven track record of achieving required sales, margin, expense, and targets.
• Strong organizational and time-management skills.
• Good communication and leadership skills.
• Identified needs of customers promptly and efficiently.
• Set specific goals for projects to measure progress and evaluate end results.

• Coordinate with team for renewal details and lead the local team assistant as line manager
• High call time with customer contacts through phone and frequent email each day
• Manage outbound and inbound calls with customers/partners regarding renewal quotes, products, pricing, programs, up/cross selling etc
• Assist individuals with technology questions, including unlocking passwords and helping with website navigation
• Manage teamwork for sales support
• Good working knowledge of Microsoft Office - Word, Access, Excel and Outlook
• Handling the pan India data for motor and health insurance renewal
• Responsible for the selling of insurance of the company over the phone making daily, weekly and monthly reports
• Carrying out the analysis about the competitors product

• Responsible for taking outbound sales calls for the insurance process.
• Monitored customer satisfaction levels through surveys and feedback forms.
• Supported sales team members to drive growth and development.
• Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.