Ashish Srivastava

Distributor Appointed Salesman Project:

Conduct process and SFA training for DSOs, provide marketing material support, finalize retailer list in line with their location to optimize beat plan. Evaluate performance as per the matrix, assist laggard performers for improvement. Distributor ROCE evaluation to finalize co-pay eligibility. Incentive baseline preparation, incentive calculation, and pay process.

War Task Management:

Monitor the assignment and allocation of tasks.

Follow up with the sales team for task closure. Handle escalations.

WhatsApp Business Account:

Sent messages to retailers about new schemes and standings. New template creation. Upload and activate data in the portal, and time the deactivation of closed documents.

Executive, War-Room 09/2020 - 01/2023

Sales Force Application:

Supervised customization efforts, ensuring they meet business requirements. Test application and portal modification. Resolve SFA issues faced by the sales team. Maintain the sales hierarchy form backend. Conduct SFA training sessions with the sales team across all lines of business. Prepare the performance matrix. Analyze SFA data. Identify laggard performers, and hold regular feedback sessions with them.

Retailer Database Management System:

Created a process for new prospect outlets in the system. Conducted training sessions for sales executives. Managed the sales hierarchy in RDMS for a smooth process mechanism.
Monitored the data flow from RDMS to SFA.

Cross-Functional Lead Process:

Developed SOP for cross-leads, provided CRM, and process training to call center executives.
Supervised and monitored automated data flow from SFA for fresh lead creation.
Process adherence audit and feedback session with callers.

VI Platform:

Provide access for the ASMs, team mapping, and contact number alteration. Voiceover creation and tagging with the mapping.

• Maintained accurate records of incoming and outgoing shipments. Resolved discrepancies between physical inventories against system data records.
• Communicated regularly with the sales coordinator concerning open sales order status updates and changes in product availability.
• Prepared documentation such as invoices, way bills. Managed stock levels within warehouses using inventory control systems.
• Monitored delivery status to ensure timely deliveries. Collaborated with internal teams to ensure smooth flow of materials within the organization's supply chain network.
• Organized storage facilities according to established guidelines.

• Resolve invoice issues for an Australian energy company, execute the bill run process to generate customer invoices, work on billing exceptions, and approve charges and adjustments.
• Communicate with other service providers for CR movement and faster customer acquisition.
• Created reports to track progress of billing activities.

• Create and finalize new project opportunities.
• Contact the town planning authority for the necessary approvals for projects.
• Material procurement for ongoing sites.
• Manpower alignment to sites, as per project requirements.
• Ensured timely payment to contractors and stakeholders.
• Ensured that all project documents are approved by multiple banks.
• Resolved escalated customer complaints.
• Ensure timely collections and property ownership transfers to end customers.

• R.A. Bills preparation, project costing analysis, assistance in account finalization, purchase order handling, site budgeting and accounting, PRCW payment data preparation.