ASHISH SUBHASH DHAMORIKAR
PERSONAL BANKER
Yavatmal
Summary
Customer-focused professional in the banking sector with expertise in compliance and operational management. Achieves high service standards by effectively resolving customer escalations. Leverages data analysis and reporting to inform strategic decisions and improve operational performance.
Overview
6
6
years of professional experience
2
2
Certification
Work History
Personal Banker
HDFC Bank
Yavatmal
08.2023 - Current
- Assisted in achieving 20% increase in average monthly account openings through implementation of targeted marketing strategies.
- Supported proactive cross-selling of financial products and services, resulting in sales targets being exceeded by 25%.
- Oversaw daily branch operations to ensure smooth transaction processing.
- Ensured compliance with RBI regulations, KYC, and AML policies.
- Guided staff to meet operational and business objectives.
- Handled internal and external audits while maintaining strong compliance records.
- Monitored loan documentation, disbursement, and verification processes.
- Prepared MIS reports and conducted operational performance analysis for management.
- Managed cash handling, vault operations, and reconciliation procedures.
- Resolved customer escalations to uphold high service standards.
Assistant Manager
Kotak Mahindra Bank
Nagpur
07.2019 - 07.2023
- Assisted branch operations and customer service initiatives.
- Supported processing of retail banking transactions and loan documentation.
- Collaborated with credit and risk teams for efficient loan approvals.
- Helped maintain accurate records and ensured compliance documentation.
Education
MCA - Computers
Sinhgad Institute of Management and Computer Applications
Pune01.2018
BCA - Computers
Amravati University
01.2015
12th - Science
Maharashtra State Board
01.2012
Skills
- Core banking systems
- Microsoft Office Suite
- Data analysis and reporting
- Banking software and CRM tools
- Sales target achievement
- Cross-selling strategies
- Customer relationship management
- Compliance monitoring
Certification
- IRDA
- NISM Mutual Fund Certification (5A)
Languages
Marathi
Hindi
English
Timeline
Personal Banker
HDFC Bank
08.2023 - Current
Assistant Manager
Kotak Mahindra Bank
07.2019 - 07.2023
MCA - Computers
Sinhgad Institute of Management and Computer Applications
BCA - Computers
Amravati University
12th - Science
Maharashtra State Board