Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ashish Sudan

Mumbai

Summary

Dynamic Senior Manager at FCM MEETINGS & EVENTS with expertise in event logistics management and strategic planning. Proven track record in enhancing client engagement and satisfaction through tailored consultations and effective budget management. Adept at maintaining high-quality standards while navigating high-pressure situations, ensuring successful event execution and positive feedback.

Overview

25
25
years of professional experience

Work History

Senior Manager

FCM MEETINGS & EVENTS
MUMBAI
01.2015 - Current
  • Managed event logistics for diverse client meetings and conferences.
  • Developed strategic plans for maximizing client engagement and satisfaction.
  • Oversaw budget management and cost control for multiple events simultaneously.
  • Facilitated client consultations to identify needs and tailor event experiences.
  • Analyzed event feedback to enhance future planning and execution strategies.
  • Coordinated with internal departments to ensure successful execution of projects according to timeline and budget constraints.
  • Regularly evaluated customer satisfaction levels by surveying customer base and analyzing results.
  • Monitored competitor activities to anticipate changes in the industry landscape and design appropriate response measures.
  • Oversaw quality assurance efforts to maintain high standards of product and service delivery.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

R.S.M- Institution

RAL Consumer Products Ltd
MUMBAI
12.2013 - 11.2014

Led sales team to achieve desired results for institution division.

Managed brands like Glide and Mitva, selling through various verticals including hotel suppliers and gas companies.

Monitored regional sales performance, guiding ASM to meet targets.

Developed new sales strategies to align products with market needs.

Created and managed business operations in Madhya Pradesh market for solar lights.

Maintained client relationships for private labeling of Glide products, generating additional business opportunities.

Provided training to stockist sales staff, ensuring individual performance standards.

Sourced and analyzed critical competitive intelligence to inform strategic decisions.

Sr. Sales Manager

Riya Holidays
MUMBAI
07.2008 - 12.2013

Led team to achieve desired results for corporate division.

Demonstrated commitment to customer service, acquiring new clients and retaining existing accounts.

Surpassed sales growth by 14% in 2009, 19% in 2010, 15% in 2011, and 23% in 2012.

Provided training to sales and support staff, ensuring individual performance excellence.

Ranked number one among sales professionals within corporate incentive groups within one year.

Marketed and sold innovative, customized travel products for corporate clients.

Recognized as a top performer and honored as 'Employee of the Month.'

Sourced and analyzed critical competition information for strategic advantage.

Manager - Western Region

Destinations of The World (Subcontinent) Pvt. ltd
MUMBAI
06.2005 - 06.2008

Developed and maintained a profit-generating business region.

Executed sales and operations, preparing tailored product presentations for clients while optimizing profit margins.

Managed corporate relationships with clients such as HDFC, Eureka Forbes, Sun Pharma, and L&T.

Exceeded targets for three consecutive years, achieving over 100% growth annually.

Produced weekly group sales reports to track performance metrics.

Conducted competitive rate analysis to strategically position products in the market.

Provided comprehensive support to channel partners to enhance collaboration.

Oversaw liaisoning and promotional materials across West region, maintaining stock levels.

Asst. Manager Operations

SOTC Corporate Tours
MUMBAI
03.2003 - 05.2005

Managed operations for incentive tours, preparing itineraries and negotiating competitive rates with airlines and suppliers.

Provided comprehensive support to branch offices, enhancing overall operational efficiency.

Liaised with tourism boards, airlines, and overseas suppliers to secure optimal offers.

Handled group incentive travel for corporate clients and associations, ensuring seamless execution.

Represented SOTC Corporate division at seminars, presentations, and workshops.

Escorted incentive groups to international destinations including Far East, Europe, and Australia.

Managed FIT files for VVIP corporate clients, maintaining high service standards.

Conducted rate comparisons of overseas suppliers and competitors to establish favorable contracts.

Executive-Outbound Leisure Travel

COX & KINGS (India) Ltd
New Delhi
08.2000 - 03.2003

Facilitated hotel reservations and arranged transfers and sightseeing per client requests.

Promoted special events such as Dubai Shopping Festival and Discovering Malaysia Truly Asia.

Marketed and sold travel products directly and through travel agents.

Managed series departures to destinations in Fareast Asia, Europe, America, and Australia during summer and winter seasons.

Escorted groups to Malaysia, Thailand, and Singapore, ensuring smooth travel experiences.

Liaised daily with head office to coordinate operations and address inquiries.

Maintained weekly sales reports to track performance metrics.

Education

St.Aloyious School From Mumbai
Mumbai

Skills

  • Event logistics management
  • Budget management
  • Strategic planning
  • Customer consultation
  • Quality assurance
  • Client engagement

Languages

Hindi
Beginner
A1
English
Beginner
A1

Timeline

Senior Manager

FCM MEETINGS & EVENTS
01.2015 - Current

R.S.M- Institution

RAL Consumer Products Ltd
12.2013 - 11.2014

Sr. Sales Manager

Riya Holidays
07.2008 - 12.2013

Manager - Western Region

Destinations of The World (Subcontinent) Pvt. ltd
06.2005 - 06.2008

Asst. Manager Operations

SOTC Corporate Tours
03.2003 - 05.2005

Executive-Outbound Leisure Travel

COX & KINGS (India) Ltd
08.2000 - 03.2003

St.Aloyious School From Mumbai
Ashish Sudan