ASHISH THOMAS
Kerala
Summary
An MBA graduate with a dual specialization in Finance and HR. Proficient in advanced Excel, Business Intelligence tools, and SQL. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
Work History
ACCOUNTS AND CUSTOMER SERVICE SUPPORT
Kanz Jewels
Dubai
03.2022 - 05.2024
- Organized scanned documents on various local, network and cloud storage devices virtually eliminating physical storage needs and improving information security.
- Maintain Excel spreadsheets for purchases, distribution, and cash counting.
- Maintained accurate records of purchases, pricing, and performance metrics.
- Evaluated vendor quotes against established criteria such as price, quality level, delivery timescales and service levels.
- Responded to customer inquiries via phone, email and chat.
TRANSACTION PROCESSING OFFICER
Mphasis Limited
Bangalore
03.2020 - 06.2021
- Performed data entry tasks into various computer systems accurately and efficiently.
- Reviewed client information to ensure the accuracy of insurance coverage and eligibility for services.
- Maintained accurate records of all verification activities.
- Followed up on pending tasks until completion.
- Performed quality assurance audits on documentation submitted with claims submissions.
- Maintained accurate records of all data collected during processes.
HR Intern
Shanthi Gears Limited
Coimbatore
12.2018 - 05.2019
- Provided support in developing and maintaining employee files, including onboarding paperwork and other documents.
- Performed administrative tasks such as filing paperwork or entering data into databases.
- Assisted with the recruitment process by conducting initial phone screens and scheduling interviews.
- Worked closely with payroll department to verify accuracy of employee information.
Education
Diploma in Office Automation And Financial Accounting -
C-DAC GIST
Kerala02-2020
MBA - HR & Finance
PPG Business School
Coimbatore05-2019
B. Com (Computer Application) -
Mahatma Gandhi University
Kottayam01.2017
Board of Secondary Examination (HSC) -
Government Higher Secondary School
Thiruvanvandoor, Kerala01.2014
Skills
- Complaint Handling
- Customer Service
- Data Management
- Report Preparation
- Data Validation
- Data Analysis
- Advanced Excel
- Dashboard creation
- Microsoft Office Suite
- Power BI
- SQL
- Team player
- Positive and professional
Timeline
ACCOUNTS AND CUSTOMER SERVICE SUPPORT
Kanz Jewels
03.2022 - 05.2024
TRANSACTION PROCESSING OFFICER
Mphasis Limited
03.2020 - 06.2021
HR Intern
Shanthi Gears Limited
12.2018 - 05.2019
Diploma in Office Automation And Financial Accounting -
C-DAC GIST
MBA - HR & Finance
PPG Business School
B. Com (Computer Application) -
Mahatma Gandhi University
Board of Secondary Examination (HSC) -
Government Higher Secondary School
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