To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
2
2
years of post-secondary education
Work History
Educational Consultant
Rachna Sagar Private Ltd
AHMEDABAD
07.2023 - Current
Developed workshops and training sessions for educators to enhance their knowledge of effective teaching practices.
Advised school administrators on policy implementation and program evaluation strategies, resulting in more effective decision-making processes.
Coordinated training and professional development courses for teachers and school administrators to create new teaching strategies that encourage student learning.
Reached out to vendors to evaluate available curriculums and associated materials.
Negotiated contracts and delivery plans with vendors.
SR SALES EXECUTIVE
Cambridge University Press
AHMEDABAD
08.2021 - 06.2023
Established long-lasting relationships with key clients through effective account management and consistent communication.
Consistently monitored sales performance metrics, adjusting tactics as necessary to achieve desired results.
Expanded market presence by identifying new business opportunities and successfully closing deals.
Created prospect rapport by approaching leads and cultivating strong business relationships through sales.
Sales Executive
Wordsmith Publication
AHMEDABAD
11.2018 - 05.2021
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Developed sales strategy based on research of consumer buying trends and market conditions.
Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
Customer Service Officer
Computer Age Management Services
AHMEDABAD
06.2013 - 10.2018
Responded to customer calls and emails to answer questions about products and services.
Maintained high level of product knowledge to effectively assist customers with accurate information and recommendations.
Enhanced customer satisfaction by efficiently addressing and resolving their inquiries and concerns.
Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
Provided primary customer support to internal and external customers.
Education
Bachelor in Commerce - Accounting And Business Management
GUJARAT UNIVERSITY
Ahmedabad, India
06.2011 - 04.2013
Skills
Relationship Building
Closing Techniques
Product description
Sales management
Relationship Building
Timeline
Educational Consultant
Rachna Sagar Private Ltd
07.2023 - Current
SR SALES EXECUTIVE
Cambridge University Press
08.2021 - 06.2023
Sales Executive
Wordsmith Publication
11.2018 - 05.2021
Customer Service Officer
Computer Age Management Services
06.2013 - 10.2018
Bachelor in Commerce - Accounting And Business Management
GUJARAT UNIVERSITY
06.2011 - 04.2013
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