A Catastrophe Modeling Professional with 12+ Years of Experience in the Insurance domain. Hands on expertise on AIR & RMS models(From account cleansing /modeling to Portfolio Roll ups & Reporting), backend schemas, Transitions, and Project Management skills. Currently leading one of the largest Cat Modeling team (46 FTE) in Genpact and managing various LOBs like Open Market Property, Specie Fine Arts, Cargo, Ports & Terminals, UK Property, Direct & Facultative. Well versed in creating Several process improvement/automation tools. Green Belt Certified with proven experience on critical process tasks like SOPs, FMEA, Other Documentation, resource planning, Hiring & People Management, work strategies towards highly demanding/crisis situations, Client Handling and maintaining strong relationships, etc. Also carry proficient knowledge of the reinsurance segment as well. Well versed with technical tools like Microsoft excel & other GUI packages, SQL, Power BI.
Managing Various Line of Business ,Client Relationships, Transitions, Onboarding New clients/business, Round tables etc.
Responsible for new hire/ existing team members training for various lobs like Marine Cargo, Specie, Property, Ports & Terminals, Terrorism, Direct & Facultative, etc.
Managing client deliverables, Dashboard, Monthly Reporting to ensure client deliverables are sent within the defined SLAs.
Creation of transition SOPs, Data Dictionary, Tools & knowledge transfer related activities. Assess the data quality and make necessary assumptions for Modelling, analyze changes in exposure and the associated impact of cat model results.
Conversion of RMS Schema data to AIR format
Taking Catastrophe modeling sessions /training for AIR of different teams, across the organization.
Actively involved in hiring, design & defining career growth paths for team members
Managing Various Line of Business ,Client Relationships, Transitions, Onboarding New clients/business, Round tables etc.
Responsible for new hire/ existing team members training for various lobs like Marine Cargo, Specie, Property, Ports & Terminals, Terrorism, Direct & Facultative, etc.
Managing client deliverables, Dashboard, Monthly Reporting to ensure client deliverables are sent within the defined SLAs.
Creation of transition SOPs, Data Dictionary, Tools & knowledge transfer related activities. Assess the data quality and make necessary assumptions for Modelling, analyze changes in exposure and the associated impact of cat model results.
Conversion of RMS Schema data to AIR format
Taking Catastrophe modeling sessions /training for AIR of different teams, across the organization.
Actively involved in hiring, design & defining career growth paths for team members
Portfolio level rollup, analysis & loss reporting
Responsible for portfoliolevel analysis & loss reports
Assess the data quality and make necessary assumptions for Modelling; analyze changes in exposure and the associated impact of cat model results.
Conversion of RMS Schema data to AIR format within the SQL data sets
Assess the data quality and make necessary assumptions for Modelling; analyze changes in exposure and the associated impact of cat model results
Documenting process assumptions and new updates. Reviewing of work (accounts/reports) done by analysts.
Performing Cat Modelling analysis for multiple clients using RMS(one),Risk Link, HD Analyzer, Risk Browser and providing them loss result, exposure Stratifications reports, Vector data Maps of losses and loss cost which includes Ground up, Gross, Return Period, Exceedance Probability etc.
Managing workflow and ensure that deliverable are completed timely.Reviewing of work (accounts) done by analysts. Communicate with onshore team and client in case of any queries.Conducting sessions for team to cascade the new updates
Undertake the processing of various pre and post binding risk Modelling task via usage of RMS CAT Modelling application with adherence to the set accuracy, efficiency and productivity goals. Training and mentoring the new hired resources, solving their day to day work related queries and other facilities related issue. Communicating with underwriters in case any ambiguity in policy condition and exposure. Quality Audit and Peers Review in order to delivered quality work. Taking sign off from Underwriter for higher rate change account and documenting the same. Creation of training documents like complex limit & deductible treatment (policy special condition), Modelling overview form etc
Handling customer queries/Complaint like fund value, surrender request, maturity claim, switching and redirection, policy details etc. Responsible for changes in policy owner services like name change, D.O.B change, or contract change, Nominee change, etc. Coordination with different departments like Collection, Finance, it and underwriting for optimizing the TAT. Work allocation and work flow management.
Was a part of order management, responsible for customer requests & taking the same to logical conclusion Was a part of order management, responsible for customer requests & taking the same to logical conclusion. Coordination with different departments like Collection, Warehouse for optimizing the TAT and to deliver best shipment. Teamed with supervisory staff in evaluating work status, addressing and resolving problems, and ensuring compliance with quality and quantity standards
Catastrophe Modeling
Green Belt Certification
Transformation Champ - Genpact- April 2022 - Most Impactful Ideas execution
Pinnacle Award - Genpact - December 2021- The prestigious Genpact annual performance awards of the Year.
Gold Award -Genpact - October 2021 - Best Performer Q3,2021
Insurance Analytics Award- Genpact- August 2020 - Best result output of the year in Insurance Analytics Vertical
Silver Award - Genpact - November 2019 - Best Performer Q3,2019
Pat on the back award - XL Catlin -August 2015 - For outstanding contribution in renewal periods
Service Excellence Award - Max Life Insurance - April 2013 - Recognized with yearly Service excellence award in 2013
Unified Tech Tool - April 2022- October 2022
Role- Project Lead & Designer and Supporting coder
Summary- A one stop shop solution created to Automate multiple cleansing automations like special Character cleansing, Country code generator, Location Merging, coding of cope information's with multiple rules & guidelines across different line of Business. High reduction in manual errors with 1.5+ FTE savings.
SQL Audit Tool - January 2021- March 2021
Role- Project Lead & Designer and coder
Summary- A SQL script based audit tool performs 35+ audit checks which usually Analyst manually apply during Peer review. High Accuracy improvement along with 2+ FTE savings.
Automaton Scrubbing Template Data - January 2021- March 2021
Role- Project Lead & Designer
Summary- A VBA driven solution created to transfer data between various tabs/sheets of cleansing & modeling template.
AIR Reference Guide - February 2020- March 2020
Role- Project Lead & Designer
Summary - Single Excel based sheet created for all coding related requirements like country code/state code list., valid cope by coutry, Value coverage identification, RMS to AIR and Vice-Versa coding sheet created for Occupancy, construction and Secondry Modifiers etc.
Data Green Belt Certification
Green Belt Certification
Data Lean Certification
Lean Certification