Ashish Verma
Lucknow
Summary
Experienced professional with a proven track record of consistently delivering exceptional service and possessing extensive expertise in the mortgage and credit industry. Adept at effectively communicating complex financial concepts to diverse audiences, ensuring clarity and understanding. Demonstrates the ability to work autonomously or collaboratively within a professional banking environment, consistently achieving high levels of productivity and efficiency.
Overview
7
7
years of professional experience
Work History
Manager
HDFC Bank
02.2024 - Current
- Handling credit and Operations part of
- Mortgage and loan against property
- Giving customer service with quality and customer satisfaction
- Maintaining MIS of branch level and region level
- Handling 3 locations including base location
- Giving training to sales, credit, technical and legal team about new process as per bank
- Maintaining highest TAT of file disbursement from sanction
- Developed and executed a marketing strategy that resulted in a 30% increase in customer acquisition within a year
- Manager M1
- Axis Bank
- Core Java
- Php
- Html
Operations Manager
Axis Bank
11.2021 - 02.2024
- Handling home loan, loan against property, loan against securities, personal loan, auto loan, Commercial Vehicles and Commercial
- Equipment loans post sanction till disbursement part
- Maintaining TAT of files
- Handling customer service till satisfaction.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
Branch Operations Manager
ICICI Bank
04.2019 - 10.2021
- Handling credit and Operations part of
- Mortgage and loan against property
- Giving customer service with quality and customer satisfaction
- Maintaining MIS of branch level and region level
- Handling 3 locations including base location
- Giving training to sales, credit, technical and legal team about new process as per bank
- Maintaining highest TAT of file disbursement from sanction
- Developed and executed a marketing strategy that resulted in a 30% increase in customer acquisition within a year.
- Maintained friendly and professional customer interactions.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
Data Analyst
ICICI Bank
10.2017 - 03.2019
- Maintaining MIS for RBI reporting
- Worked on many project to improve data collection from raw files for RBI reporting
- Worked in Regulatory Reporting team to analysis the reports and worked in reports for submission to RBI.
- Produced monthly reports using advanced Excel spreadsheet functions.
- Collaborated with cross-functional teams to ensure data integrity and accuracy, resulting in better-informed decisions.
- Used statistical methods to analyze data and generate useful business reports.
- Improved decision-making processes with accurate data analysis and visualization techniques.
- Utilized data visualization tools to effectively communicate business insights.
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
- Automated routine data analysis tasks, freeing up time for more complex analysis.
- Increased efficiency in data storage and retrieval by implementing robust database management systems.
Education
PGDB - Financial Analysis
Manipal Academy
Bengaluru 03.2018
MCA - Computers
Uttar Pradesh Technical University (UPTU)
2016
BCA - Computers
University of Lucknow
2014
12th -
Uttar, Pradesh2011
Skills
- JAVA
- Citrix
- Banking
- Home Loans
- Retail Assets
- Base SAS
- MIS Reporting
- MS Office
- NISM
- Credit Operations
- Banking Operations
- Mortgage Loans
- Branch Operation Manager
- Branch Operations
- Underwriting
- Finacle
- FCRM
- Finnone
- Banking Software
- Operations
- Sales
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Timeline
Manager
HDFC Bank
02.2024 - Current
Operations Manager
Axis Bank
11.2021 - 02.2024
Branch Operations Manager
ICICI Bank
04.2019 - 10.2021
Data Analyst
ICICI Bank
10.2017 - 03.2019
MCA - Computers
Uttar Pradesh Technical University (UPTU)
BCA - Computers
University of Lucknow
12th -
PGDB - Financial Analysis
Manipal Academy
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