
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Professional with extensive experience in cloud and data center operations, analytical and highly adaptable. 23+ years of experience in information technology, progressive leadership roles, and a track record of supporting large IT organizations. Thorough understanding of outsourcing and managed services environments. Proven track record of leading teams through transformation.