Summary
Overview
Work History
Education
Skills
Personal Projects
Timeline
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Ashish Chandra Paul

Bangalore

Summary

Technical Consultant with four years of experience delivering solutions in a SaaS startup. I specialize at identifying customer requirements, designing customized solutions, and collaborating with cross-functional teams to ensure successful implementations and strong product adoption.

Overview

5
5
years of professional experience

Work History

Sales Engineer

Moxo Bangalore
01.2022 - Current
  • Collaborated with sales and customer success teams to understand client challenges and business requirements, delivering tailored technical demos.
  • Assisted clients with embedding Moxo inside their existing mobile and web applications using Moxo's SDK.
  • Assisted clients integrate Moxo with their internal CRM, ERP, or other external systems using Moxo's REST API and webhooks.
  • Created various technical assets (sample scripts, codes, demo videos, and use case examples) to guide customers in implementing Moxo.
  • Supported the implementation of Proof of Concept (POC) and Pilot phases, ensuring successful product adoption.
  • Coordinated with product, engineering, and customer success teams to document and share business use cases and feature requests.
  • Responded to RFIs and RFPs from enterprise customers.

Customer Success Engineer

Dashup Remote, Contract
09.2019 - 12.2021
  • Provided technical demos and consultation sessions to prospects and clients to get the most from the product
  • Gathered requirements, reported bugs and UX issues from early beta clients to the product team
  • Worked closely with the product team to plan the product roadmap based on customer feedback
  • Partnered with the sales team to build and deliver custom demos and trials during presales
  • Provided knowledge shares to new recruits.

Education

Master of Computer Application (MCA) -

Siliguri Institute of Technology
Siliguri, West Bengal
07-2021

Bachelor of Computer Applications (BCA) -

North Bengal University
Siliguri, West Bengal
06-2019

Skills

  • HTML5
  • CSS3
  • JavaScript
  • SDK
  • REST API
  • Webhooks
  • POSTMAN
  • Zapier
  • Workato
  • SQL
  • Integration
  • Solution Selling
  • Product Demonstration
  • Technical consulting

Personal Projects

  • Web-based Typing Speed Test Tool - Developed Typing Speed Test tool built using HTML5, CSS3 and Vanilla JavaScript.
  • Ecommerce store - Built an eCommerce store using Commerce JS, HTML, CSS, Bootstrap.

Timeline

Sales Engineer

Moxo Bangalore
01.2022 - Current

Customer Success Engineer

Dashup Remote, Contract
09.2019 - 12.2021

Master of Computer Application (MCA) -

Siliguri Institute of Technology

Bachelor of Computer Applications (BCA) -

North Bengal University

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Ashish Chandra Paul