Seeking an opportunity to work with a dynamic organization where I can apply my skills, continue learning, and contribute to organizational growth while enhancing productivity and reputation.
Overview
8
8
years of professional experience
Work History
Riddhymic Technologies-(Agency of Trade Tech)
Customer Service (INDIA)
THANE
02.2019 - Current
Specialized in AMS, ISF, AFR, ENS MPCI, E MANIFEST/ACI skilled in conducting thorough checks
and audits to maintain the deadline with the custom authority. Data integrity and minimizing errors in all submissions
Handled customer queries related to shipments and resolved customer issues efficiently, ensuring high satisfaction levels
Maintained accurate records of customer interactions and shipment updates.
Utilized email communication to promptly respond to customer queries
regarding shipping status and other related issues
Training in shanghai for 1 Week for related Contract Training
SHREE JAYRAJ FOOD PVT LTD
Purchsing
VASHI
08.2018 - 01.2019
Managed purchasing activities, including sourcing and ordering raw materials and supplies
Maintained records of purchases, invoices, and financial transactions
Handled customer billing, invoicing, and payment follow-ups
Education
DIPLOMA - Textile Manufacturing
V.J.T.I
MAHARASHTRA
05-2015
S.S.C -
MANISHA VIDYALAYA
MAHARASHTRA
01-2012
HSC (COMMERCE)
PUNE
Skills
Customer Query Resolution
Team leadership
Problem-solving
Exceptional communication and interpersonal skills
Ability to work independently and as part
of a team
Detail-oriented and able to handle multiple tasks simultaneously