Ashish Kumar Das
Jamshedpur
Summary
To serve the organization faithfully and contribute towards the development by working hard to reach the heist possible position in the co-operate ladder by utilizing the skills I have got.
Overview
18
18
years of professional experience
Work History
Sales Head (Excavator )
Amritlal Desai And Sons ( Liugong Authorized Dealer For Gujarat)
Ahmedabad
07.2023 - Current
- Conducted regular meetings with team members to review progress on goals and objectives.
- Identified potential new customers in the region and developed strategies to penetrate markets.
- Developed and implemented strategic sales plans to increase market share.
- Monitored competitive activity within the marketplace and communicated findings internally.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Tracked monthly sales to generate reports for business development planning.
- Delivered sales presentations focused on offerings and unique advantages over competitors.
Product Sales Head
Amritlal Desai And Sons ( Liugong Authorized Dealer For Gujarat)
Ahmedabad
01.2022 - 06.2023
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Responsible for Technical Sales Support for Gujarat For Every Machine .( Wheel Loader , Motor Grader , Soil Compactor , Excavator )
- Delivered products to customer locations on time.
Sales Manager
Amritlal Desai And Sons ( Liugong Authorized Dealer For Gujarat)
Ahmedabad
04.2020 - 12.2021
- Managed daily operations of sales department, including supervision of staff members.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Tracked monthly sales to generate reports for business development planning.
- Responsible For Quotations , Purchase Order , Pro Forma Invoices .
- Responsible for Technical Product Training
Service Manager
Amritlal Desai And Sons ( Liugong Authorized Dealer For Gujarat)
Ahmedabad
06.2017 - 03.2020
- Managed service staff to ensure customer satisfaction and compliance with company policies.
- Developed and maintained relationships with customers, vendors, and suppliers.
- Monitored service performance metrics to identify areas of improvement.
- Resolved customer complaints in a timely manner.
- Created detailed reports on service activities for senior management review.
- Conducted regular team meetings to discuss customer feedback, process improvements, and operational objectives.
- Maintained accurate records of all service requests, including resolution times and costs incurred.
- Coordinated with other departments within the organization to ensure seamless delivery of services. ( Like - KOEL , Cummins , BOSCH )
- Managed inventory levels of parts necessary for servicing customers' needs.
- Performed root cause analysis on recurring problems encountered by customers.
- Improved customer satisfaction ratings by listening to complaints and finding appropriate solutions to problems.
- Warranty Claims
- Salvage and Work Shop Management
Service Engineer
Amritlal Desai And Sons ( Liugong Authorized Dealer For Gujarat)
Gandhidham
04.2014 - 06.2017
- Resolved customer service requests within the given time frame.
- Performed preventive maintenance of customer systems as per schedule.
- Responded quickly to emergency calls from customers regarding technical issues.
- Engine Overhauling Jobs .
- Transmission Overhauling Jobs .
- Trouble Shooting with Cummins Insite Tools for Cummins Engine .
- Graders Tandem and Retarder Hub Overhauling .
- Tracking All Warranty & Beyond Warranty Machines .
Theory Tutor-Excavator & Bacho-loader
AIMS
Jamshedpur, Jharkhand
12.2012 - 12.2013
Stock & Purchase In charge
Penwel Plastic Pvt Ltd.
Mango, Jharkhand
12.2012 - 12.2013
Call Centre – HCL Pvt.
Wipro Pvt
Calcutta
01.2012 - 04.2012
Operator & Maintenance of Excavator (J.C.B JS - 210)
Das Constructions
I.I.S.C.O., Asansol, Burnpur
03.2008 - 08.2008
- Performed routine maintenance on equipment to ensure optimal performance.
- Maintained cleanliness of work area and equipment in accordance with safety regulations.
- Loaded raw materials into hoppers or other feeding devices prior to processing.
Operator & Maintenance of Excavator (Hitachi – D70)
Kamlesh Hazra Constructions
Sikkim, Namchi, Kitam
10.2006 - 02.2008
- Performed routine maintenance on equipment to ensure optimal performance.
- Maintained cleanliness of work area and equipment in accordance with safety regulations.
Education
Bachelor of Technology (Mechanical) -
Rajasthan Vidyapeet University
Ranchi07.2012
Skills
- Engine & Transmission Overhauling
- Excavator Operation
- Vocal Performance and Singing
- Guitarist
- Drummer
- Orchestra and Band Direction
- Musical arrangements understanding
- Improvising songs
Extra Curriculums
Guitar, Drummer- has played with “Disaster Band” and very creative in Singing., Cricket – have played for the district Jamshedpur, good in football, volleyball, badminton.
Personal Information
- Date of Birth: 05/17/1989
- Marital Status: Married
Accomplishments
● ZF Transmission and LiuGong Transmission certified by LiuGong India Pvt. Ltd
● QSB & QSL Engine Certified by Cummins India
● QSB & QSL Engine Certified by LiuGong India.
● Insite in line-6 (Software of Cummins) BTT Certified by LiuGong India.
● Weichai Engine Certified by Weichai
● Technical Skill Training and test by LiuGong India.
Current Address
Satyesh Residency M1005, Near Shantipura circle , beside Sabar Hotel , Sarkhej Sanand Road , Ahmedabad 382210
Timeline
Sales Head (Excavator )
Amritlal Desai And Sons ( Liugong Authorized Dealer For Gujarat)
07.2023 - Current
Product Sales Head
Amritlal Desai And Sons ( Liugong Authorized Dealer For Gujarat)
01.2022 - 06.2023
Sales Manager
Amritlal Desai And Sons ( Liugong Authorized Dealer For Gujarat)
04.2020 - 12.2021
Service Manager
Amritlal Desai And Sons ( Liugong Authorized Dealer For Gujarat)
06.2017 - 03.2020
Service Engineer
Amritlal Desai And Sons ( Liugong Authorized Dealer For Gujarat)
04.2014 - 06.2017
Theory Tutor-Excavator & Bacho-loader
AIMS
12.2012 - 12.2013
Stock & Purchase In charge
Penwel Plastic Pvt Ltd.
12.2012 - 12.2013
Call Centre – HCL Pvt.
Wipro Pvt
01.2012 - 04.2012
Operator & Maintenance of Excavator (J.C.B JS - 210)
Das Constructions
03.2008 - 08.2008
Operator & Maintenance of Excavator (Hitachi – D70)
Kamlesh Hazra Constructions
10.2006 - 02.2008
Bachelor of Technology (Mechanical) -
Rajasthan Vidyapeet University
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