Ashish Kumar Mohanty
Pune
Summary
An Enthusiastic Engineer eager to contribute to the team through good listening, communication and organizational skills. A good team player, hardworking and dedicated kind of personality. Motivated to learn, grow and excel in the organization.
Overview
5
5
years of professional experience
1
1
Certification
Work History
INCIDENT MANGEMENT ENGINEER
Encora Technologies
- Managed incident response for multiple Defi applications, resulting in improved incident handling and response times.
- Collaborated with engineering and product teams to identify and escalate product issues, resulting in improved product quality and customer satisfaction.
- Provide live agent chat support for handle issues and create case and incident.
- Provide client support through Microsoft teams for handle the real time issues.
- Provide support in help desk issue of client regarding VDI and VM Ware and resolve those issues as well.
- Working in Defi-Dms production and Non production access for different product of Defi.
Senior Quality Assurance Engineer
Encora Innovation Labs
01.2023 - Current
- Preparation of test plans, test strategy, defect management and execution of test cases based on system design documents.
- Automation testing of Rest API with the postman tool.
- Expertise in analyzing business, functional and technical specification.
- Experienced in the filed of software development and testing in all the stages of SDLC adopting agile methodologies.
- Delivers all the Change requests within stipulated time period and gives utmost importance to the quality .
Software Engineer
Fiserv India
04.2019 - 12.2022
- Worked in the analysis, development, implementation, testing and maintenance of various commercial web applications.
- Have functional domain knowledge on Mortgage Lending.
- Worked directly with business unit members or customers to identify and work on Production related issues.
- Project defect logging and tracking with test cases.
- Have experience working in production support team which monitors and supports production and non production cycles 24*7.
- Supports others in team to learn and develop. Involved in knowledge sharing sessions with other team members and always shares knowledge and experience.
Education
MASTER - COMPUTER APPLICATION | Computer Science
KIIT
UNIVESITY
05.2018
Skills
- API Testing (JSON,GET, POST, PATCH,DELETE, OAUTH2, API KEYS,TOKENS, BASIC AUTH)
- Automation API Testing
- Automation with Postman CLI
- Automation with Newman
- Automation with Jenkins
- SQL
- Java(OOPS)
- Basic Knowledge in Python
Certification
- Postman API tester Certification.
- Rest Assured API testing (Continuing).
Languages
English
Proficient
C2
Hindi
Proficient
C2
Odia
Bilingual or Proficient (C2)
Odia
Bilingual or Proficient (C2)
Odia
Bilingual or Proficient (C2)
Timeline
Senior Quality Assurance Engineer
Encora Innovation Labs
01.2023 - Current
Software Engineer
Fiserv India
04.2019 - 12.2022
INCIDENT MANGEMENT ENGINEER
Encora Technologies
MASTER - COMPUTER APPLICATION | Computer Science
KIIT
UNIVESITY