Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Languages
Timeline
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ASHISH PATEL KALARIYA

ASHISH PATEL KALARIYA

Summary

With over Eight years of experience, I specialize in driving impactful results through the integration of advanced technologies and process optimization. Skilled in leading strategic projects, managing budgets, and coordinating cross-functional teams, I excel at transforming complex business requirements into innovative, actionable solutions. My expertise in HL7 integration, Mirth Connect, SQL, and JavaScript has consistently contributed to enhancing operational efficiency and achieving organizational goals.

A strong communicator and natural collaborator, I bridge the gap between technical and non-technical stakeholders, ensuring alignment across teams. Passionate about utilizing data-driven insights to streamline processes and drive technology-driven transformations, I am eager to bring my strategic thinking, technical know-how, and leadership abilities to roles that shape and elevate business outcomes.

Overview

8
8
years of professional experience

Work History

Senior Healthcare Consultant - Mckesson

CitiusTech
07.2024 - Current
  • Ensured uninterrupted application availability by proactively overseeing infrastructure health and coordinating system maintenance activities across multiple environments.
  • Led the effort to streamline monthly patching workflows, resulting in reduced downtime, and increased system reliability.
  • Facilitated cross-team knowledge transfers and internal upskilling initiatives, significantly improving onboarding speed and team efficiency.
  • Acted as a central point of coordination for incident resolution, aligning efforts across infrastructure, application, and support teams to minimize turnaround time.
  • Spearheaded initiatives to reduce service tickets by analyzing recurring issues and implementing preventive solutions, leading to a measurable drop in support workload.
  • Guided peer teams during high-severity issue resolution by providing actionable insights based on system behavior patterns and logs.
  • Maintained detailed documentation for application operations, infrastructure dependencies, and compliance procedures to support internal audits and external certifications.

Senior Healthcare Consultant - Radiology Partners

CitiusTech
07.2022 - 06.2024
  • Directed the execution of complex HL7 integration initiatives, enabling secure and accurate data exchange across disparate healthcare ecosystems to support timely clinical decisions, and improved patient outcomes.
  • Oversaw the full lifecycle development and deployment of Mirth Connect interfaces, optimizing interoperability, and ensuring consistent performance across a range of healthcare applications and systems.
  • Led large-scale data migration processes, applying advanced SQL techniques to extract, transform, and load high-volume patient data, while maintaining full data fidelity during system transitions.
  • Conducted deep-dive data analysis on intricate clinical datasets, delivering actionable insights that shaped operational strategies, streamlined workflows, and contributed to measurable improvements in care delivery.
  • Partnered with engineering teams to deliver innovative JavaScript-based enhancements, improving application usability, and operational throughput across multiple healthcare platforms.
  • Interpreted complex stakeholder requirements into robust, compliant technical solutions that aligned with healthcare standards and regulations, improving system usability, and supporting strategic business goals.
  • Facilitated regular collaboration and peer learning through knowledge transfer initiatives, fostering a high-performing team environment, and accelerating domain expertise across functions.

Senior Technical Support Consultant

Allscripts
03.2017 - 06.2022
  • Collaborated with cross-functional teams—including stakeholders, product support, development, and hosting—to gather requirements, document workflows, and translate business needs into scalable technical solutions.
  • Contributed to process improvement initiatives by analyzing system issues, troubleshooting application and integration points (HL7, Sunrise Mobile, MLM), and efficiently resolving client-reported problems.
  • Played a key role in client communications, risk evaluation, and knowledge transfer across the US, UK, Canada, Singapore, and Australian markets, ensuring alignment with project goals and regional compliance standards.
  • Supported application enhancement efforts by documenting functional requirements, managing change requests, and guiding XML-based customizations for client-specific implementations.
  • Acted as a subject matter expert (SME) for key modules, leading onboarding, cross-training sessions, and knowledge-sharing activities to strengthen team capability, and support continuity.
  • Proficient in tools like ServiceNow, Salesforce, SQL Server, and HL7 standards; contributed to consistent documentation of analysis, root cause identification, and resolution strategies in support environments.

Education

B.E - IT

Pune University
Pune
01.2016

Intermediate -

Sri Chaitanya Junior Kalasala
Hyderabad
01.2011

Skills

  • MS-SQL
  • RDBMS
  • HL7
  • IT healthcare
  • Organizational skills
  • Change management
  • Customer support needs assessment
  • Business recovery and sustainability
  • Solution mock-ups
  • XML
  • Agile methodology
  • Software upgrades
  • Product Management
  • Requirements gathering
  • Excellent communication
  • Verbal skills
  • Presentation skills
  • Proficient in Microsoft Office
  • HL7 integration
  • Project management
  • Client communication
  • Process improvement
  • Team collaboration
  • Problem solving
  • Healthcare business development

Accomplishments

  • Promoted at CitiusTech for the successful migration of a client from a server-based model to a cloud-based model
  • Promoted thrice during my tenure at Allscripts (currently Altera Digital Health) for my contributions to the work and for successfully leading the team in the Sunrise Mobile project
  • Spot Award in July 2018 for training the team in adapting SNOW (ServiceNow)
  • Employee of the Month award multiple times (09/01/18, 03/01/19, 10/01/19, 03/01/20, 12/01/20, 05/01/21)
  • Recognized by the Site PM for exceptional work with the site on December 1, 2020
  • Participate in ACE (Allscripts Client Experience) as an SME, and present a few modules of the application, while answering clients' questions

Languages

  • English, First Language
  • Hindi, Proficient
  • Telugu, Proficient
  • Gujarati, Proficient
  • Marathi, Proficient

Timeline

Senior Healthcare Consultant - Mckesson

CitiusTech
07.2024 - Current

Senior Healthcare Consultant - Radiology Partners

CitiusTech
07.2022 - 06.2024

Senior Technical Support Consultant

Allscripts
03.2017 - 06.2022

B.E - IT

Pune University

Intermediate -

Sri Chaitanya Junior Kalasala

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ASHISH PATEL KALARIYA