To be part of an Organization which provides an opportunity to prove my skills & to give my best for the development of company & myself. Synopsis Over 15+ years of experience on the position of Executive Assistant, HR-Admin, An effective communicator with exceptional relationship building skills; problem solving & organizational abilities.
Overview
18
18
years of professional experience
2
2
Language
Work History
Admin Manager
Iconsultera Pvt Ltd
Ahmedabad
01.2023 - 03.2023
HR & Admin Officer
Iconsultera Pvt Ltd
Ahmedabad
11.2021 - 12.2022
HR & Admin Associate
IConsultera Pvt Ltd
Ahmedabad
12.2020 - 04.2021
Recruitment
Took care of all facility i.e. Housekeeping, Security Management, Pantry Management, Event Organize, office Decoration
Arranging Dinner and gift for different Festival through tie-up with different hotels and Vendors
Search New office and Setup infrastructure for work
Taking AMC for maintained office Equipment
Coordinate with all Vendors and manage their Payment
Patty Cash Handling.
Prepared new hire letters, employee contracts, and corporate policies.
Organized company-wide events designed to boost employee morale.
Negotiated HR-related vendor contracts to maintain agreements with necessary vendors to support HR operations.
Managed payroll and timekeeping to track hours and accurately pay employees.
Administered performance evaluations to provide constructive feedback and identify ideal candidates for promotion.
Monitored safety and health practices to protect employees from hazards and promote healthy work habits.
Developed and implemented HR policies and procedures to promote clear and consistent approach to managing employees.
Managed employee data and privacy to keep employee data confidential per organizational privacy policies.
Developed and monitored employee recognition programs.
Pre-screened resumes prior to sending to corporate hiring managers for consideration.
Created and delivered HR training sessions to staff, managers and executives.
Executive Assistant
GTC Oil Field Services Pvt Ltd, MD
Ahmedabad
08.2019 - 06.2020
Organized and coordinated conferences and monthly meetings.
Maintained appropriate filing of personal and professional documentation.
Oversaw personal and professional calendars and coordinated appointments for future events.
Documented and distributed meeting notes to identify, analyze, and improve workflows.
Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
Screened calls and emails and initiated actions to respond or direct messages for managers.
Processed travel expenses and reimbursements for executive team and senior management group.
Handled confidential and sensitive information with discretion and tact.
Updated spreadsheets and databases to track, analyze, and report on performance.
Executive Assistant
DWSPL
Ahmedabad
08.2017 - 07.2019
Arranged domestic and international travel plans and itineraries.
Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
Displayed absolute discretion at handling confidential information.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Kept detailed track of household and maintenance inventory and schedules.
Maintained appropriate filing of personal and professional documentation.
Updated spreadsheets and created presentations to support executives and boost team productivity.
Oversaw personal and professional calendars and coordinated appointments for future events.
Documented and distributed meeting notes to identify, analyze, and improve workflows.
Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
Served as point of contact between clients and managerial staff.
Communicated with internal departments, vendors and contractors to discuss schedules, project requirements and upcoming appointments.
Attended meetings, took notes and tracked action items.
Experienced with productivity tools such as Slack, Zoom, Google Docs and Sheets, ClickUp and Asana.
Coordinated international and domestic travel logistics including flight itineraries, hotel reservations and car services.
Executive Assistant
N K Industries Ltd
Kadi
10.2016 - 08.2017
Meeting arrangement as per schedule
Collect data from various department and Prepared MIS for Director
Prepared PPT
Review email and other correspondent
Travel desk management i.e Air/Train ticket, Hotel and Cab booking
Coordinate and follow-up with all departments for data
Administration activity of Director office
Manage appointment and Guest welcome
Drafting letter or mail as require by Director
Took care of claim and follow-up of Director’s Reimbursement
Prepared meeting presentation.
MIS Executive
Cushman & Wakefield PMSI Pvt Ltd
Ahmedabad
07.2015 - 03.2016
Produced tables, pivot reports and charts for use in key decision-making processes.
Outlined MIS upgrade roadmap and ordered corrective actions to elevate performance.
Worked closely with vendors and technology partners on integrations, infrastructure and enterprise solutions.
Resolved workflow issues to optimize team productivity and improve delivery times.
Reported monthly to senior executive team on budget, in-flight initiatives and upcoming projects.
Sales Admin Executive
Sterling Lam Ltd
Ahmedabad
04.2013 - 02.2015
Correspondence and communication with Pan India Distributor and Marketing people for Target vs Achievement, Payment, Product and promotion material and product related query
Worked as Bridge between Marketing Team and Plant for different query and requirement
Coordinate and manage promotional activity and materials
Communicated to Distributor, Marketing people for dispatched status and stock availability
Took care of reimbursement of marketing people
Coordinate for Exhibition stall design, invitation, manage promotional material, booked hotel and travel arrangement
Prepared MIS for Daily, MTD and YTD sales, Receivables and Customer Complaint
Review DCR and Expenses of Marketing Team
Follow-up and coordinate for Dispatched and POP material
Travel Desk Management.
Organized due diligence in preparation for sale of business unit.
Implemented company policies, technical procedures and standards for preserving integrity and security of data, reports, and access.
Utilized appropriate financial tools to manage accounts payable and receivable.
Conducted regular meetings with team to discuss issues, concerns and updates.
Prepared annual data to determine metrics for operational performance.
Conducted business forecasts to identify recent developments.
Collaborated with back-office team members to facilitate seamless business execution.
Admin Manager
Sarjen Systems Pvt Ltd
Ahmeddabad
11.2011 - 12.2012
Managed Travel Desk
(Air, Train and Bus Ticketing, Visa process etc.)
Reviewed expenses and vendor management
Searching New Vendor and negotiation
Infrastructure and Facility management
Maintained AC, EPBX, UPS and their AMC
Coordinate for ISO Audit for HR,IT and Business Development
Prepared Sales dead and other document for possession of Bungalow
Coordinate with Torrent Power and Municipal corporation electricity and taxes related issue
Managed Petty Cash
Executive - CRM
Victory Ceratech Pvt Ltd
Ahmedabad
07.2010 - 03.2011
Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes and followed up to achieve resolution.
Supervised daily operations and sales functions to maximize revenue, customer satisfaction, and employee productivity.
Created activities and engagements to enhance customer experience, knowledge and patronage.
Managed customer relations on ongoing basis to maximize customer retention.
Liaised between customers and organization with particular focus on working with sales department.
Assisted with conflict resolution during partnership negotiations and acquisitions.
Performed duties and provided service in accordance with established operating procedures and company policies.
Made customers aware of current and new programs and services.
Collaborated with finance department on invoicing accuracy for applicable products, services, software and logistics.
Developed and implemented standards for staff to provide consistent service to customers.
Executive Assistant
Aviva Life Insurance India Ltd
Ahmedabad
06.2008 - 02.2010
Arranged Meeting and follow up as per require
Prepared MOM
Maintained Filing and Records
Prepared Power Point Presentations, Correspondence, Reports and Agendas
Prepare Expense and Claims and follow up with Head Office
Complaint received analyzing and gives resolution as per IRDA policy
Screening, scrutinizing, logging in and forwarding applications for policies
To arrange appointment for medical examination
Complete Co-ordination with Sales Managers, Underwriting Dept., Client Service
Liaison with Head Office & Branches
Training & educating Insurance Advisors and Sales Manager
Coordination with Bank to open Bank Account
Coordinated in various activities.
Business Support Executive
Standard Chartered Finance Ltd, Standard Chartered Bank
Ahmedabad
09.2005 - 06.2008
HR & Admin activity
Looked HR activities like Joining – Exit, Induction, Performance Review and Training arrangements
Tracking and Maintained attendance and leaves as per policy
Maintain database of employees
Coordination with Bank to open employee’s Salary Accounts
Review Salary Statement
Coordinated with Regional HR and National HR Team for day to day HR related activity
Arranged KYC – AML and Product training for new join
I was taking care of welfare activities of the Employees
Liaison with Regional, Head office and Vendor
Communicate all corporate communication to all employees
Educate to all employee about company’s latest news, policy, structure and development
Visit branches for Review DSR systems and Admin facility
Checked and process claim and follow up with Head office
Vendor Management
Took care of Petty Cash for General Expenses
Manage Travel Desk including Ticket booking, Hotel booking, Cab Arrangement Visa Processing etc
Prepared site visit report monthly basis
Took care of Facility management and infrastructure issue
Managed compliance and non-compliance activity
Liaison with Fraud Control, Collection and other departments
Preparation of MIS data, compiling and analyzing sales data, generating MIS reports, Presentation of Sales data to the sales team
Managed DSA – DM and DSA – IM compliance and risk activity
Prepared monthly and half yearly budget for branches.
Education
B.Com (Accounting) -
Gujarat University
HSC - Accounting
VijayNagar Higher Secondary School Naranpura
Skills
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Timeline
Admin Manager
Iconsultera Pvt Ltd
01.2023 - 03.2023
HR & Admin Officer
Iconsultera Pvt Ltd
11.2021 - 12.2022
HR & Admin Associate
IConsultera Pvt Ltd
12.2020 - 04.2021
Executive Assistant
GTC Oil Field Services Pvt Ltd, MD
08.2019 - 06.2020
Executive Assistant
DWSPL
08.2017 - 07.2019
Executive Assistant
N K Industries Ltd
10.2016 - 08.2017
MIS Executive
Cushman & Wakefield PMSI Pvt Ltd
07.2015 - 03.2016
Sales Admin Executive
Sterling Lam Ltd
04.2013 - 02.2015
Admin Manager
Sarjen Systems Pvt Ltd
11.2011 - 12.2012
Executive - CRM
Victory Ceratech Pvt Ltd
07.2010 - 03.2011
Executive Assistant
Aviva Life Insurance India Ltd
06.2008 - 02.2010
Business Support Executive
Standard Chartered Finance Ltd, Standard Chartered Bank
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