ASHITHA ABDUL JALEEL
MSW
Thrissur
Summary
A goal-driven person, who is eager to learn new things and adapt to any challenging environment. I present myself as an asset to my work environment by making a significant contribution to the organization, by developing and improving new skills through being open to criticism and encouragement from my peers and superiors.
Results-oriented professional ready to drive impactful programs and initiatives. Proven track record of managing complex projects and delivering on strategic objectives. Known for fostering team collaboration and flexibility in dynamic environments, with strong skills in project management and strategic planning.
Overview
7
7
years of professional experience
2
2
Certifications
4
4
Languages
Work History
Program Leader
Piramal Foundation
10.2023 - Current
- uroSpearheaded community development initiatives in NITI Aayog's Aspirational Districts by leading four Gandhi Fellows under District Administration; conducted need assessments, submitted proposals to District Collectors, and co-designed innovative solutions across health, education, nutrition, and water sectors
- Facilitated stakeholder capacity-building workshops, managed product and process development, and ensured successful implementation through data-driven insights and cross-functional collaboration
Quality Lead
HelpAge India
02.2022 - Current
- Proficient in call quality monitoring, fieldwork audits, and performance reporting (monthly, quarterly, and annual). Led team of 3 Call Officers and 2 Field Response Officers.
- Skilled in maintaining SLAs, leading team briefings and trainings, and driving continuous improvement through data analysis
- Adept at cross-team coordination and enhancing operational efficiency in both telephonic and on-ground, service delivery systems for elder care
Monitoring & Evaluation Officer
Hope Public Charitable Trust
09.2020 - 02.2022
- Experienced in managing shelter operations for women with psycho-social needs, men with developmental disabilities, and children with special needs
- Skilled in vocational training, psychosocial support, data analysis, and reporting (monthly, quarterly, annual)
- Managed administrative tasks including accounts, billing, and audits
- Led fundraising efforts, donor engagement, and social media outreach
- Conducted field visits to ensure program quality and compliance with organizational standards
Project Controller
Zion Research and Consultants
07.2018 - 08.2020
- Coordinating Social & Market researches, Proposal Writing and presenting it to clients, led Team Briefing and Training for the team, Field Work Supervision, Data Analysis, Report Preparation, CSR Researches, worked as moderator for FGDs in media and FMCG related market researches. Led team of over 20 freelancers for data collection and other research related works.
Education
Master of Social Work - Social Work HRM
Pondicherry University
04.2001 -
Bachelor of Arts - English Language & Literature
Calicut University
04.2001 -
Skills
- Planning and Organizing
- Team Coordination
- Resource Management
- Communication
Proeject coordination and management
Certification
Counseling Practitioner (Beginner to Practitioner)
Personal Information
Date of Birth: 06/24/95
Research
- A study on Relationship between Employee Motivation & Performance at RUBCO HUAT WOODS Pvt. Ltd, Thalassery Kerala.
- An Analysis on Arindhati Roy's, 'God of Small things'
Additional Information
Passport No.: R0966095
Timeline
Program Leader
Piramal Foundation
10.2023 - Current
Quality Lead
HelpAge India
02.2022 - Current
Monitoring & Evaluation Officer
Hope Public Charitable Trust
09.2020 - 02.2022
Project Controller
Zion Research and Consultants
07.2018 - 08.2020
Master of Social Work - Social Work HRM
Pondicherry University
04.2001 -
Bachelor of Arts - English Language & Literature
Calicut University
04.2001 -
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