ASHLEY BUNCH
Terre Haute
Summary
Resourceful Orthodontic Treatment Coordinator known for productivity and efficient task completion. Possess specialized skills in patient communication, treatment planning, and financial arrangement coordination to ensure smooth clinic operations. Excel in time management, problem-solving, and adaptability, leveraging these skills to meet diverse patient needs and maintain high satisfaction levels.
Overview
9
9
years of professional experience
Work History
Orthodontic Treatment Coordinator
Dentistry Just for Kids + TK Orthodontics
Terre Haute
03.2025 - Current
- Coordinate patient appointments and treatment schedules for orthodontic procedures.
- Educate parents and children about orthodontic treatment options and processes.
- Assist in preparing treatment plans tailored to individual patient needs.
- Manage patient records and ensured accurate documentation of treatments.
- Gather and reviewed patient records, data and health history to share with orthodontist for quick and accurate patient assessments, diagnoses and treatment.
- Work with other departments within the organization to ensure financial records and referrals are completed accurately and consistently.
Medical Claims Examiner
Indiana Laborers’ Welfare Fund
Terre Haute
05.2022 - 03.2025
- Analyzed medical records, generated a variety of reports, research into employee benefit status, and direct consultations with active and retired members, providers, and vendors regarding health benefits.
- Reviewed medical claims for accuracy and adherence to policies.
- Processed claims using specialized software and claim management systems.
- Analyzed claimant data to identify trends and discrepancies in claims submissions.
- Communicated effectively with team members to streamline workflow processes.
- Ensured HIPAA compliance by maintaining strict confidentiality of patient information.
Patient Registration Representative
Union Hospital
Terre Haute
06.2021 - 05.2022
- Assisted patients with insurance verification and eligibility checks.
- Handled incoming faxes related to admissions, discharges, transfers, pre-certifications, authorizations.
- Collaborated with department heads to align training with organizational goals.
- Trained staff on best practices for accurate chart documentation.
Personal Lines Account Manager
Epic Insurance Midwest
Greencastle
08.2016 - 06.2021
- Managed personal and farm lines insurance policies for diverse client portfolios.
- Conducted annual policy reviews to identify coverage gaps and updates.
- Trained new staff on company procedures and industry best practices.
- Evaluated claims data to identify trends or areas where additional risk management strategies were needed.
- Collaborated with underwriters to assess risk and coverage options.
- Implemented procedures designed to improve efficiency within the department.
Education
Property And Casualty License
Pathfinder Insurance Institute
Indianapolis, IN01-2017
High School Diploma -
South Vermillion High School
Clinton, IN05.2014
Skills
- Works efficiently and well organized
- Eager to learn
- Excellent customer service skills
- Training development
- Teamwork and collaboration
- Analytical thinking
Timeline
Orthodontic Treatment Coordinator
Dentistry Just for Kids + TK Orthodontics
03.2025 - Current
Medical Claims Examiner
Indiana Laborers’ Welfare Fund
05.2022 - 03.2025
Patient Registration Representative
Union Hospital
06.2021 - 05.2022
Personal Lines Account Manager
Epic Insurance Midwest
08.2016 - 06.2021
Property And Casualty License
Pathfinder Insurance Institute
High School Diploma -
South Vermillion High School