Ashley Burdine
Danville
Summary
Proven track record in route coordination and fostering positive relationships, demonstrated during my tenure at Danville Community Schools. Skilled in vehicle inspections and effective communication, I excel in ensuring safe and efficient transportation. I'm a careful School Bus Driver attentive to road rules, school schedules, and students' needs. Maintains daily schedules with good driving abilities and understanding of local traffic flows. Protects students by operating bus safely and controlling student behavior.
Overview
16
16
years of professional experience
Work History
School Bus Driver
Danville Community Schools
08.2019 - Current
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
- Communicated information to parents to promote good communication and transparency.
- Obeyed federal and Indiana's local traffic laws and regulations to enable safe transportation outcomes for participants.
- Maintained Indiana driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
- Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
- Reported vehicle maintenance and repair issues to appropriate personnel for timely resolution.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Drafted and submitted reports detailing trips, fuel, mileage, and hours.
- Administered first aid to passengers in need.
- Filled in where ever is needed in the office
- Route changes and making new routes
- Covering the front desk when needed
- Help new drivers with student management
Front End Coordinator
Party City
04.2017 - 09.2019
- Advised and trained new employees in job tasks, offering positive reinforcement.
- Successfully oversaw and handled all merchandising and maintenance for front end.
- Provided expert service when greeting customers, answering phone calls and handling issues.
- Engaged customers by offering to help find needed merchandise.
- Stepped in to ring up customer purchases during very busy time periods or when store was short staffed.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Monitored cash drawers in [Number] checkout stations to verify adequate cash supply.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Interceded between employees during arguments and diffused tense situations.
Night Stocker
Walmart
07.2016 - 03.2017
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
- Unloaded arriving product stock and moved to store display areas.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Stayed current on available products, store promotions, and customer service policies to better serve shoppers.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
- Maintained neat, organized stockroom free of hazards.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Greeted customers and directed to requested products.
- Interacted with guests in friendly and knowledgeable way.
- Kept work areas neat, clean and free from debris.
3rd Key Manager
Dollar General
03.2009 - 11.2010
- Listened to and addressed customer concerns using creative problem-solving in accordance with company guidelines.
- Counted registers and cleaned and secured shop at end of shift.
- Assisted with scheduling, interviewing, and other administrative tasks to boost success successful store.
- Developed professional relationships to improve retention of key customers.
- Directed employees to create displays, upsell featured items and tidy store during assigned shifts.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
Education
High School Diploma -
Tri-West High School
Lizton, IN05-2008
Skills
- Route coordination
- Bus route planning
- Vehicle inspections
- Event transportation
- Passenger assistance
- Effective communication skills
- Punctuality
- Emergency procedures
- Dependable and reliable
- Behavior management
Timeline
School Bus Driver
Danville Community Schools
08.2019 - Current
Front End Coordinator
Party City
04.2017 - 09.2019
Night Stocker
Walmart
07.2016 - 03.2017
3rd Key Manager
Dollar General
03.2009 - 11.2010
High School Diploma -
Tri-West High School
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