Ashley Carter
Thorntons Gas Station
Terre Haute
7
years of professional experience
Dynamic and results-driven professional with extensive experience at Thorntons Gas Station, excelling in team leadership and cash handling. Proven ability to enhance customer satisfaction and streamline operations through effective problem-solving and staff development. Committed to maintaining high standards of service and inventory management while fostering a positive work environment.
Work History
Shift Leader
3 Years- Supervised cashier operations and resolved customer concerns during busy shifts.
- Managed opening and closing procedures, including cash counts and register reconciliation.
- Trained team members on POS transactions, fuel sales, and store procedures.
- Monitored inventory levels and restocked merchandise, beverage, and food service items.
- Handled fresh food preparation, merchandising, and cooler organization for presentation.
- Trained new employees and delegated daily tasks and responsibilities.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
- Enforced safety, sanitation, and fuel station compliance standards throughout shift.
Assistant Manager
3 Years 9 Months- Supervised daily store operations to maintain smooth customer service and shift coverage.
- Trained team members on register procedures, food safety, and guest service standards.
- Monitored inventory levels and completed stock replenishment for sales floor and coolers.
- Reconciled cash drawers and supported accurate safe handling procedures.
- Enforced cleanliness and sanitation standards across sales, kitchen, and fuel areas.
- Supported food preparation, merchandising, and promotional displays to drive sales and convenience.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Education
High School Diploma
Skills
Positive attitude
Cash handling
Team leadership
Problem-solving
Flexible schedule
Team motivation
Customer service management
Inventory counts
Timeline
Shift Leader
Thorntons Gas Station
10.2023 - CurrentRead More
Assistant Manager
Casey's Gas Station
06.2019 - 03.2023Read More
West Vigo High School
High School Diploma
Read More