Ashley Colbert
Crawfordsville
Summary
Experienced with client relationship management and developing effective support programs. Utilizes strong communication and organizational skills to coordinate services and resources efficiently. Track record of fostering community partnerships and improving service accessibility.
Overview
5
5
years of professional experience
Work History
Social Services Coordinator
Sevita Health
02.2024 - Current
- Coordinated with social, public, and welfare agencies to obtain and provide client information.
- Assisted clients in accessing services and benefits by providing education and information about community resources.
- Streamlined communication between clients, agencies, and service providers for efficient service delivery.
- Monitored program performance and outcomes for successful delivery of services.
Director
Teddy Bear Day Care
02.2023 - Current
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
- Assisted in recruiting, hiring and training of team members.
- Interacted well with customers to build connections and nurture relationships.
Licensing Consultant
State of Indiana
04.2022 - 09.2022
- Reviewed documentation submitted by clients for accuracy and completeness before submitting license applications to relevant authorities.
- Assisted clients in obtaining licenses for various business operations, ensuring compliance with regulations and industry standards.
- Increased client satisfaction by promptly addressing inquiries and concerns related to their license applications or status updates.
- Advised clients on best practices for maintaining compliance post-licensure, helping them avoid potential penalties or revocation of licenses.
Registered Behavior Technician
Indiana Autism Services
11.2019 - 02.2022
- Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
- Maintained detailed records of client progress, enabling data-driven decision making for intervention adjustments and goal development.
- Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
Education
Bachelor of Science - Applied Behavior Analysis, Infant/Toddler Specialization
Ball State University
01.2021
Diploma -
Fountain Central High School
01.2010
Skills
- In-Depth Knowledge of Autism
- Disability services
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Organizational skills
Timeline
Social Services Coordinator
Sevita Health
02.2024 - Current
Director
Teddy Bear Day Care
02.2023 - Current
Licensing Consultant
State of Indiana
04.2022 - 09.2022
Registered Behavior Technician
Indiana Autism Services
11.2019 - 02.2022
Diploma -
Fountain Central High School
Bachelor of Science - Applied Behavior Analysis, Infant/Toddler Specialization
Ball State University
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