Professional Summary
Overview
Work History
Education
Skills
Timeline
Customer Service

Ashley Lloyd

Marion County Election Board
Indianapolis
17
years of professional experience

Detail-oriented mail processor and machine operator with experience in package handling, document scanning, and postal regulations. Skilled in supporting high-volume, deadline-driven operations with accuracy, safety, and dependable workflow control.

Experienced operations professional with a background in mail processing, election materials, and transportation service. Strong in workplace safety, machine operation, and route-based organization. Known for accurate handling of sensitive documents and steady performance in fast-paced environments. Ready to support efficient, compliant daily operations.

Professional mail processing specialist with proven track record in efficient mail handling and distribution. Known for strong organizational skills, attention to detail, and reliability. Effective in team settings and adaptable to changing priorities. Skilled in sorting, scanning, and preparing mail for delivery, ensuring timely and accurate processing.

Experienced with sorting and processing mail efficiently to ensure timely delivery. Utilizes organizational skills and attention to detail to maintain accuracy in mail handling. Knowledge of using sorting equipment and collaboration to achieve operational goals.

Work History

Mail Processor

2 Years 7 Months
Marion County Election Board | 03.2024 - Current
  • Sorted incoming and outgoing mail for ballots, voter notices, and election materials.
  • Processed absentee ballot envelopes, verifying addresses, signatures, and required documentation.
  • Logged mail status updates in tracking systems to maintain accurate election records.
  • Prepared bulk mailings for voter outreach and election deadlines with consistent accuracy.
  • Distributed sensitive correspondence to designated departments while protecting confidentiality.
  • Inspected returned mail for errors, undeliverable addresses, and forwarding requirements.
  • Assisted coworkers with high-volume mail handling during peak election cycles.
  • Maintained organized mailroom workflows to support timely processing and delivery.

Machine Operator

7 Months
Marion County Election Board | 03.2026 - 10.2026
  • Operated ballot-processing equipment to prepare, scan, and sort election materials accurately.
  • Inspected machine output for errors, damaged ballots, and processing issues.
  • Maintained equipment cleanliness, calibration, and readiness for daily election operations.
  • Troubleshot paper jams and minor machine malfunctions to minimize workflow interruptions.
  • Verified ballot counts and sorted materials to support accurate election reporting.
  • Assisted with setup and shutdown of election equipment according to established procedures.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.

Project Assistant

1 Year 9 Months
American Dental Association | 01.2025 - 10.2026
  • Coordinated project schedules, deliverables, and cross-functional follow-up to support smooth execution.
  • Prepared meeting agendas, materials, and minutes for project teams and stakeholder discussions.
  • Maintained accurate project documentation, trackers, and shared files for consistent team access.
  • Monitored action items and deadlines, escalating issues to keep work on track.
  • Supported communication between internal teams and external partners to clarify requirements and next steps.
  • Tracked project status updates and compiled summaries for leadership review.
  • Organized administrative workflows, improving consistency across routine project tasks.

Professional Coach Operator

8 Years 4 Months
IndyGo Transportation Services | 03.2017 - 07.2025
  • Operated transit coach safely along assigned routes while maintaining adherence to schedules and traffic laws.
  • Performed pre-trip and post-trip inspections to verify vehicle readiness, safety, and service reliability.
  • Assisted passengers with fare payment, route information, and boarding support for accessible service needs.
  • Communicated service delays, hazards, and incident details to dispatch using established radio procedures.
  • Monitored passenger activity and enforced safety policies to maintain orderly, respectful coach environment.
  • Responded to emergencies and mechanical issues by following safety protocols and service recovery procedures.
  • Documented route, vehicle, and passenger concerns accurately to support operations and maintenance follow-up.
  • Ensured passenger safety through strict adherence to driving regulations and company policies.
  • Updated knowledge of federal regulations regularly, ensuring compliance with Department of Transportation guidelines.
  • Maintained a clean, organized vehicle for passenger comfort and positive brand representation.

Receptionist

7 Years 2 Months
Fred's Fast Track Tires | 01.2010 - 03.2017
  • Answered incoming calls and routed customer inquiries to appropriate service staff.
  • Scheduled tire service appointments and coordinated workflow with technicians.
  • Greeted customers promptly and collected vehicle and service details accurately.
  • Processed invoices, payments, and receipt records with careful attention to detail.
  • Updated customer files and service notes to support efficient front-desk operations.
  • Resolved routine questions about tire services, pricing, and pickup timing.
  • Maintained organized reception area and ensured professional customer experience.

Education

High School Diploma

Aresenal Technical High School | Indianapolis, IN

Skills

Package handling
Workplace safety
Machine operation
Postal regulations
Deadline oriented
Route planning
Document scanning
Reading comprehension
Mail distribution
Sorting mail
Labeling packages

Timeline

Machine Operator

Marion County Election Board
03.2026 - 10.2026Read More

Project Assistant

American Dental Association
01.2025 - 10.2026Read More

Mail Processor

Marion County Election Board
03.2024 - CurrentRead More

Professional Coach Operator

IndyGo Transportation Services
03.2017 - 07.2025Read More

Receptionist

Fred's Fast Track Tires
01.2010 - 03.2017Read More

Aresenal Technical High School

High School Diploma
Read More

Customer Service

I was giving a Customer Service Recgonition Award for my hard work to go over and beyond for my customers. 

Ashley Lloyd