Hardworking employee with customer service, multitasking, cash handling, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
11
11
years of professional experience
Work History
Deputy Clerk Treasurer
Town of Moores Hill
Moores Hill
07.2016 - 12.2018
Managed financial records and ensured accurate bookkeeping for town operations.
Assisted in preparing budgets and financial reports for local government meetings.
Coordinated vendor payments and maintained accounts payable processes efficiently.
Processed payroll and maintained employee records with strict confidentiality.
Supported audits by organizing documentation and responding to inquiries promptly.
Developed filing systems for easy access to important town documents and records.
Handled the daily banking deposits including check runs and wire transfers.
Loan Customer Service Representative
Check N Go
Lawrenceburg
08.2011 - 07.2013
Assisted customers with inquiries and provided accurate information.
Processed transactions efficiently using point-of-sale
Handled cash management tasks, ensuring accuracy in transactions.
Explained loan terms and conditions to ensure customer understanding.
Assisted customers with loan applications and inquiries at Check N Go.
Processed loan disbursements and repayments efficiently for clients.
Monitored account statuses and followed up on overdue payments regularly.
Created reports detailing outstanding loans, delinquencies, payment histories.
Cash Officer/Customer Service Assistant Supervisor
Kroger
Lawrenceburg
05.2008 - 02.2010
Assisted in managing customer inquiries and resolving issues promptly.
Supported training of new team members on customer service procedures.
Coordinated daily scheduling to ensure adequate staff coverage during peak hours.
Managed cash drawer and ensured proper cash handling procedures were followed.
Assisted customers with inquiries and provided excellent service throughout their shopping experience.
Maintained accurate cash balances and reconciled discrepancies.
Compiled daily transaction reports for review by management.
Performed general office duties such as filing documents and answering phones.
Managed cash register and ensured accurate cash handling procedures.
Education
Some College (No Degree) -
Ivy Tech Community College of Indiana
Indianapolis, IN
Skills
Financial reporting
Accounts payable
Customer service
Cash handling
Problem-solving abilities
Record keeping
Timeline
Deputy Clerk Treasurer
Town of Moores Hill
07.2016 - 12.2018
Loan Customer Service Representative
Check N Go
08.2011 - 07.2013
Cash Officer/Customer Service Assistant Supervisor