Ashley Morris
Shelbyville
Summary
Dynamic professional with a proven track record at United States Post Office, excelling in mail delivery and customer service. Skilled in record keeping and team collaboration, I enhanced operational efficiency and customer satisfaction. Recognized for maintaining accuracy and fostering positive client relationships, I thrive in fast-paced environments.
Overview
15
15
years of professional experience
Work History
Rural Mail Carrier Associate
United States Post Office
Shelbyville
02.2024 - Current
- Delivered mail and packages to rural addresses in designated routes.
- Sorted and organized mail for efficient delivery each day.
- Operated postal vehicles following safety regulations and procedures.
- Maintained accurate records of deliveries and customer interactions.
- Assisted customers with inquiries regarding postal services and products.
- Collaborated with team members to ensure timely mail distribution.
- Assisted other carriers during peak periods or when needed due to absences from work.
Professional Pet Groomer
Trendy Paws LLC
03.2022 - 01.2024
- Enhanced pet owner satisfaction by providing high-quality grooming services tailored to individual pet needs.
- Increased client satisfaction by implementing innovative business strategies and streamlining processes.
- Developed a high-performing team through effective recruitment, training, and performance management.
- Managed appointments and scheduling for optimal workflow at Trendy Paws LLC.
- Tracked sales data for daily reports using computer software programs.
Server
Cracker Barrel Restaurant
01.2014 - 03.2022
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
Professional Pet Groomer
Premiere Loving Care LLC
02.2016 - 02.2022
- Enhanced pet owner satisfaction by providing high-quality grooming services tailored to individual pet needs.
- Reduced customer complaints by consistently maintaining a clean and organized work environment.
- Increased repeat business through exceptional customer service and attention to detail in grooming tasks.
Office Worker
Kroger
01.2015 - 06.2015
- Increased office efficiency by organizing and maintaining a well-structured filing system.
- Streamlined communication channels for better collaboration among team members.
- Managed multiple projects simultaneously, ensuring timely completion and adherence to deadlines.
- Handled incoming correspondence professionally and efficiently, directing messages to appropriate parties as necessary.
- Interacted with customers by phone, email, or in-person to provide information.
Pizza Maker
Little Caesars
05.2010 - 12.2011
- Enhanced customer satisfaction by consistently preparing high-quality pizzas according to company standards and customer preferences.
- Maintained a clean and organized workspace for efficient pizza making, ensuring optimal productivity.
Education
High School Diploma -
Shelbyville Sr High School
Shelbyville, IN05.2012
Skills
- Sanitary Hair Clipping
- Stress Management Techniques
- Record Keeping Accuracy
- Appointment Scheduling
- Record keeping
- Mail delivery
- Team collaboration
- Customer service
- Payment scheduling
- Financial reporting
- Data entry
- Bill payment
- Expense tracking
- Bookkeeping
- Employee time tracking
Timeline
Rural Mail Carrier Associate
United States Post Office
02.2024 - Current
Professional Pet Groomer
Trendy Paws LLC
03.2022 - 01.2024
Professional Pet Groomer
Premiere Loving Care LLC
02.2016 - 02.2022
Office Worker
Kroger
01.2015 - 06.2015
Server
Cracker Barrel Restaurant
01.2014 - 03.2022
Pizza Maker
Little Caesars
05.2010 - 12.2011
High School Diploma -
Shelbyville Sr High School
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