Ashley Russell
Indianapolis,IN
Summary
Professional with significant experience in quality inspection, prepared to lead and improve inspection processes. Skilled in identifying defects, ensuring compliance with standards, and implementing quality control measures. Strong focus on teamwork, adaptable to changing needs, and reliable in achieving results. Known for excellent communication, problem-solving, and analytical skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Order Picker
ALDI-Greenwood
Greenwood, IN
01.2022 - Current
- Picked orders and built pallets safely and securely.
- Collaborated with team members to streamline workflows and enhance order fulfillment speed.
- Improved picking efficiency by implementing time-saving techniques in daily operations.
- Demonstrated versatility within the warehouse workforce by cross-training in multiple roles beyond order picking responsibilities.
Lead Quality Inspector
Stratosphere Quality
Plainfield, IN
09.2020 - 01.2022
- Quality control auditor
- Conducted root cause analyses on non-conforming products, developing action plans to prevent recurrence of issues.
- Maintained accurate documentation of all inspections, ensuring traceability and accountability throughout the organization.
- Communicated with production team members about quality issues.
- Performed visual inspections and non-destructive tests where appropriate.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Completed precise measurements using special tools.
- Identified and documented quality discrepancies for management to develop resolutions.
Horticulturist
Dammanns garden company
Indianapolis, IN
03.2018 - 10.2019
- Earned my INLA horticultural certification here. Assisted customers with all questions regarding nursery and greenhouse plants. Troubleshooting what issues they was having and how to treat them. Managed group of 2-4 people daily.
- Designed and maintained landscape layouts, optimizing space utilization for client satisfaction.
- Collaborated with clients to create customized planting plans that align with their vision and environment.
- Trained new employees in horticulture best practices, fostering a knowledgeable workforce committed to quality workmanship.
- Implemented integrated pest management practices to minimize chemical usage while maintaining healthy plants.
- Retained knowledge of garden plants and understanding of cultural requirements to maximize growth and cultivation. , l
- Streamlined nursery operations by introducing efficient processes for watering, pruning, and transplanting plants as needed. l
Caregiver
Grandparents
Indianapolis, IN
08.2015 - 10.2017
- Helped grandmother take care of grandfather with dementia. Provided whole house cleaning, shopping, landscaping, etc.
Customer Service Associate
PAYLESS LIQUOR
Greenwood, IN
12.2016 - 03.2017
- Resolved customer inquiries and complaints efficiently, enhancing overall customer satisfaction.
- Processed transactions accurately using point-of-sale systems, ensuring a seamless checkout experience.
- Maintained product knowledge to provide customers with informed recommendations and support.
Server
Mama Irma
Indianapolis, IN
01.2015 - 05.2015
- Effectively communicated daily specials, menu items, and drink options to customers, resulting in increased sales
- Provided exceptional customer service by promptly greeting and seating guests, taking accurate orders, and ensuring timely delivery of food and beverages
- Maintained a clean and organized work area, including tables, chairs, utensils, and condiments
- Managed cash transactions accurately and efficiently using POS system
- Possessed excellent time management skills in order to prioritize tasks effectively during peak hours
- Served as a team player by assisting coworkers during busy periods or when needed
Crew Member
Wendys
Martinsville, IN
12.2014 - 04.2015
- Delivered exceptional customer service, ensuring satisfaction and fostering repeat business.
- Collaborated with team members to optimize workflow during peak hours, enhancing service speed.
- Resolved customer complaints promptly, enhancing overall dining experience and brand loyalty.
Lead Inspector
First call quality staffing
Franklin, IN
06.2012 - 01.2014
- Supervised inspection teams to ensure adherence to quality standards and safety regulations.
- Prepared reports detailing findings of inspections, investigations, and tests.
- Inspected and examined materials and finished parts and products for defects and wear to verify conformance with blueprints, diagrams, and template specifications.
- Trained other workers in inspection and testing procedures.
- Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
Education
High School Diploma -
Southport High School
Indianapolis, INSkills
- Precision measuring instruments
- Manufacturing
- Phone answering
- Forklift
- Quality control
- Inspection
- Communication skills
- Customer service
Certification
- Horticulture January 2019 to Present
- Driver's License
Timeline
Order Picker
ALDI-Greenwood
01.2022 - Current
Lead Quality Inspector
Stratosphere Quality
09.2020 - 01.2022
Horticulturist
Dammanns garden company
03.2018 - 10.2019
Customer Service Associate
PAYLESS LIQUOR
12.2016 - 03.2017
Caregiver
Grandparents
08.2015 - 10.2017
Server
Mama Irma
01.2015 - 05.2015
Crew Member
Wendys
12.2014 - 04.2015
Lead Inspector
First call quality staffing
06.2012 - 01.2014
High School Diploma -
Southport High School