Dedicated Auto Industry professional with a history of exceeding company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the brand.
Overview
8
8
years of professional experience
Work History
Internet Manager
Zeigler Subaru Of Schererville
06.2021 - 03.2024
Exceeded targets by building, directing, and motivating high-performing sales team.
Trained sales staff on company procedures and salesmanship.
Oversaw email marketing initiatives including list management, segmentation, campaign execution, and reporting.
Managed social media accounts, driving brand awareness and engagement through daily postings and interactions with followers.
Coordinated with graphic designers to produce visually appealing web banners and promotional materials.
Increased event attendance by developing innovative marketing strategies and promotional materials.
Created memorable experiences for Dealership event attendees by overseeing the design and execution of Subaru Events.
Streamlined BDC operations by identifying inefficiencies, implementing process improvements, and reducing response times.
Account Manager
State Farm
02.2019 - 05.2021
Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
Educated clients on insurance products, enabling them to make informed decisions regarding their coverage needs.
Expanded client base by generating referrals from satisfied customers and networking within the community.
Managed multiple social media platforms, ensuring a consistent brand voice and message.
Business Development Consultant
Apple Chevrolet
04.2016 - 02.2019
Optimized CRM system usage for efficient tracking of leads, prospects, and client communication history.
Provided exceptional customer service through active listening, empathetic responses, and timely problem resolution.
Collaborated with sales team to ensure seamless transition from initial contact to final sale, enhancing client relationships.
Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Achieved or exceeded company-defined sales quotas.
Education
GED -
Tinley Park High School
Tinley Park, IL
09.2012
Skills
Digital Marketing Strategy
Strategic Partnerships
Creative Direction
Customer Service
Training and Development
Project Management
Price Quoting
MS Office and CRM Software Mastery
Business Development
Business Analysis and Reporting
Social Media Marketing
Online Sales Techniques
Lead Generation
Accomplishments
Achieved the Zeigler Champion of Excellence P.R.I.D.E Award. (September, 2023)
Graduated from Zeigler's Driving Leadership Development Course. (January, 2024)
Became a Board Member for Chasing Dreams Learning Center (July, 2023)
Lead a new Strategy for our Annual Drive that landed us 2nd Place our of 41 stores, raising a total of 4,341 Food Items for Northwest Indiana.
Timeline
Internet Manager
Zeigler Subaru Of Schererville
06.2021 - 03.2024
Account Manager
State Farm
02.2019 - 05.2021
Business Development Consultant
Apple Chevrolet
04.2016 - 02.2019
GED -
Tinley Park High School
Similar Profiles
Jessica HernandezJessica Hernandez
Internet Sales Consultant- Marketing- Photographer at Zeigler SubaruInternet Sales Consultant- Marketing- Photographer at Zeigler Subaru