Ashley Stevens
Indianapolis
Summary
Aiming to secure a position in a reputable organization that will challenge me and expand my learning and skills.
Overview
12
12
years of professional experience
Work History
Special Education Assistant
Henry Burkhart Elementary
- Help implement lesson plans, provide one-on-one or small-group instruction, and reinforce learning concepts.
- Observe and monitor student behavior, intervening in crisis situations and implementing behavioral plans as needed.
- Prepare and organize learning materials, including adapting materials for students with diverse needs.
- Facilitate learning activities, such as art, music, and physical education, and support students during transitions and routines.
Assistant Scheduling Coordinator
Kayak Pools Midwest
04.2025 - 09.2025
- Coordinated appointments and schedules for multiple departments to optimize workflow efficiency.
- Managed scheduling conflicts by communicating effectively with team members and clients.
- Utilized scheduling software to track availability and maximize resource allocation.
- Developed streamlined processes for appointment confirmations and reminders to enhance client satisfaction.
- Collaborated with management to analyze scheduling trends and improve overall operational effectiveness.
Patient Service Rep
Southside OBGYN
01.2023 - 01.2025
- Schedule, reschedule, and cancel patient appointments.
- Verify patient insurance eligibility and collect necessary information.
- Assist with patient registration and paperwork.
- Maintain accurate patient records and update information.
- Process and reconcile patient charge documents.
- Manage patient complaints and feedback.
- Communicate effectively with patients, both verbally and in writing.
Claims Receptionist
Robert Brothers Chapter 13
01.2014 - 01.2019
- Greet clients upon entering office.
- Answered multi line phone system and answered client questions.
- Organized petitions and case files for multiple attorneys.
- Aided clients in navigating process of obtaining a vehicle loan during bankruptcy.
Education
Cosmetology School
PAUL MITCHELL THE SCHOOL
01.2018
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RONCALLI HIGH SCHOOL
01.2002
Skills
- Computer literacy-proficient in Word & Excel
- Strong communication
- Teamwork
- Time Management
- Self-motivated
- Adaptability
- Critical Thinking
Timeline
Assistant Scheduling Coordinator
Kayak Pools Midwest
04.2025 - 09.2025
Patient Service Rep
Southside OBGYN
01.2023 - 01.2025
Claims Receptionist
Robert Brothers Chapter 13
01.2014 - 01.2019
Special Education Assistant
Henry Burkhart Elementary
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RONCALLI HIGH SCHOOL
Cosmetology School
PAUL MITCHELL THE SCHOOL