Ashley Nicole Hunter
Franklin, IN
Summary
Enthusiastic and dependable customer service professional with over a decade of experience delivering positive, efficient, and welcoming service in fast-paced environments. Known for maintaining accuracy under pressure, prioritizing tasks effectively, and managing time efficiently to keep operations running smoothly. Brings a consistently positive attitude and a genuine passion for making customers feel at ease and excited to return. Eager to become a long-lasting, reliable addition to your team.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Student
Televerde
07.2023 - 01.2024
- Strengthened communication and customer engagement skills
- Adapted quickly to new systems and performance expectations
- Maintained professionalism while meeting productivity goals
Server
State of Indiana
08.2020 - 03.2023
- Provided courteous, professional service to a diverse population
- Managed time effectively while serving multiple guests
- Maintained a calm and positive attitude in fast-paced situations
- Built rapport that encouraged trust and repeat interactions
Quality Control Lead
Pitney Bowes
07.2016 - 02.2019
- Led quality control processes to ensure accuracy and efficiency
- Prioritized tasks based on urgency and operational needs
- Worked efficiently under pressure to meet strict deadlines
- Recognized for dependability and attention to detail
Cashier
Brew House
01.2011 - 09.2016
- Provided friendly, accurate checkout service and handled cash and card transactions
- Created a welcoming atmosphere that encouraged repeat business
- Maintained efficiency and accuracy during peak hours
- Demonstrated reliability through consistent attendance and punctuality
Education
High School Diploma - General Studies
American School Academy
Iowa Falls, IASkills
Exceptional Customer Service & Engagement
Cash Handling & Transaction Accuracy
Dependability & Strong Work Ethic
Efficiency in Fast-Paced Environments
Positive Attitude & Team Collaboration
Certification
- CCST Cisco Certified Support Technician
- Salesforce
- Zendesk Customer Service
Timeline
Student
Televerde
07.2023 - 01.2024
Server
State of Indiana
08.2020 - 03.2023
Quality Control Lead
Pitney Bowes
07.2016 - 02.2019
Cashier
Brew House
01.2011 - 09.2016
High School Diploma - General Studies
American School Academy