Ashly Benjamin
Gary
Summary
Dynamic and self-motivated professional with a proven track record at TA, excelling in customer service and teamwork. Adept at problem-solving and maintaining a safe, efficient work environment. Committed to continual improvement, I effectively train and lead teams, ensuring operational excellence and high customer satisfaction.
Overview
7
7
years of professional experience
Work History
Apcm
TA
11.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
Shift Leader
TA
11.2020 - 11.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Cashier
Ta
07.2018 - 10.2020
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
Education
N/a - Business Accountancy
Ivy Tech Community College of Indiana
Indianapolis, INDiploma - All
Roosevelt Highschool
Gary, IN2006
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Critical thinking
Timeline
Apcm
TA
11.2023 - Current
Shift Leader
TA
11.2020 - 11.2024
Cashier
Ta
07.2018 - 10.2020
N/a - Business Accountancy
Ivy Tech Community College of Indiana
Diploma - All
Roosevelt Highschool
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