Summary
Overview
Work History
Education
Skills
Timeline
Generic
Ashmeet Khaira

Ashmeet Khaira

Chandigarh

Summary

Dynamic Operations Manager with a proven track record at Best Bay Logistics, excelling in budget management and team leadership. Expert in developing standard operating procedures and enhancing performance reporting, I drive operational excellence and foster strong teams to achieve organizational goals. Committed to data-driven decision-making and continuous improvement. Dedicated and organized financial professional with outstanding relationship-building and problem-solving skills. Driven to exceed expectations and operate effectively in fast-paced, high-pressure environments. Self-motivated team player adept at cultivating partnerships and building lasting relationships across all demographics and management levels. Dynamic and reliable with exceptional customer service and communication skills.

Overview

9
9
years of professional experience

Work History

Operations Manager

Best bay logistics
Mohali
04.2022 - 12.2024
  • Developed and implemented standard operating procedures for operational tasks.
  • Coordinated team schedules and task assignments for optimal resource utilization.
  • Built strong operational teams to meet process and production demands.
  • Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
  • Directed operations staff by providing guidance, training, and support in order to meet company objectives.
  • Presented performance and productivity reports to supervisors.
  • Oversaw financial management, budget management, accounting and payroll activities.
  • Prepared staff work schedules and assigned team members to specific duties.

Assistant Manager

Teleperfomence
Mohali
07.2019 - 03.2022
  • Supervised daily operations to ensure team efficiency and service quality.
  • Organized team activities to build camaraderie and foster pleasant workplace culture.
  • Analyzed business performance data and forecasted business results for upper management.
  • Analyzed sales data to identify trends and adjust strategies accordingly.
  • Communicated regularly with customers to gain insights into their needs.

Senior Officer

Creed infotech pvt ltd.
Mohali
05.2016 - 07.2018
  • Led team meetings to discuss project updates and address challenges.
  • Coordinated meetings between departments, facilitating communication between teams.
  • Managed workflow, schedules, quality, and compliance for employees.
  • Monitored compliance with industry regulations and company policies to mitigate risk.
  • Analyzed competitive landscape to adjust strategies and maintain competitive advantage.

Education

B.com - Commerce

Rajasthan University
Jaipur
03-2014

High School Diploma -

Tegore Public School
Jaipur
03-2009

Skills

  • Standard operating procedures
  • Budget management
  • Staff recruitment
  • Employee training
  • Performance reporting
  • Data analysis
  • Workflow management
  • Team building/leadership

Timeline

Operations Manager

Best bay logistics
04.2022 - 12.2024

Assistant Manager

Teleperfomence
07.2019 - 03.2022

Senior Officer

Creed infotech pvt ltd.
05.2016 - 07.2018

B.com - Commerce

Rajasthan University

High School Diploma -

Tegore Public School
Ashmeet Khaira