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Detail-oriented and customer-focused professional with over 4 years of experience in administrative support, account management, and customer experience associate. Dedicated to delivering operational excellence and enhancing customer satisfaction. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Dynamic customer service professional with extensive experience at Trinity Health, excelling in issue resolution and customer satisfaction. Proven ability to analyze feedback and implement improvements, while maintaining high call quality. Skilled in CRM software and adept at multitasking, ensuring efficient support and fostering positive customer relationships.
Experienced with managing customer service operations to ensure high levels of satisfaction. Utilizes strong interpersonal and communication skills to address and resolve customer issues. Knowledge of administrative processes, ensuring efficiency and accuracy.

I am a logistics Customer Service Planner for key accounts which include Jaguar Land Rover, BMW, Rolls Royce, INEOS, and Aston Martin. I have a proven track record of effectively Improving the on-time delivery performance for the customer base and effectively communicating the overall plan to operations. I have comprehensive knowledge of the Customer ordering systems and I have a keen eye for detail. I excel in identifying opportunities for improvement and implementing strategic initiatives to drive performance. I have experience in using SAP and Navision. My ability to collaborate cross-functionally and communicate complex logistics concepts to diverse stakeholders positions me as an asset in driving operational excellence. Seeking to contribute my expertise to a dynamic team, I am committed to ensuring on time delivery in full whilst also optimizing the transportation solutions that positively impact the bottom line.
Reliable and dedicated, with strong communication and problem-solving abilities, paired with proficiency in customer service and administrative tasks. Excels in managing customer inquiries and organising data, ensuring smooth workflow and customer satisfaction. Eager to contribute to success of [Desired Position] role.

Dedicated professional with extensive expertise in customer service and data entry, demonstrating proficiency in SAP systems and effective workflow management. Adept at handling cash transactions, managing employee performance, and ensuring adherence to high customer service standards. Skilled in inventory control, order processing, and schedule management, with a strong understanding of service level agreements. Committed to maintaining a positive demeanour while efficiently managing email correspondence and customer account setups.
Career goals include advancing within the field of Information Technology, however would like a career change into the field of Engineering, or similar roles that involve physical work and labour as I have been mostly office based for the past 6 years and feel as though a change would be good for me. I'm willing to take on as much training as required to ensure I am sufficiently skilled to succeed and meet criteria required.

Over 30 years of Customer Service experience with 9 years of Administrative Assistance experience.
Experienced with managing customer service operations to ensure high levels of satisfaction. Utilizes strong interpersonal and communication skills to address and resolve customer issues. Knowledge of administrative processes, ensuring efficiency and accuracy.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Ashmeet Singh Gujral

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Customer Service Administrator

Administrative Assistant Internship

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High School Diploma -

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Customer Service Administrator

Administrative Assistant Internship

High School Diploma -

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