Ashok DS
Bangalore
Summary
Result driven professionals with a record of success in increasing customer satisfaction and exceeding sales targets through focused financial planning and employee recruitment. Adept at evaluating and meeting the operational needs of stores by implementing strategic team restructurings to distribute and maximize talents, resulting in optimized proficiency and revenue.
Overview
18
18
years of professional experience
Work History
Store Manager
Caratlane
05.2024 - Current
- Sales: Lead and train the sales team, and meet sales goals
- Customer service: Ensure customers are treated well and their needs are met
- Inventory: Manage inventory, including checking for quality control issues and training staff on handling jewelry
- Store condition: Maintain the store's appearance and visual merchandising standards
- Store administration: Ensure the store complies with policies and procedures
- Performance evaluation: Conduct performance evaluations and provide feedback to staff
- Customer complaints: Handle customer complaints and resolve issues
- Business strategy: Develop strategies to increase customer base and store traffic
- Reporting: Report on buying trends, customer needs, and profits
- Staff management: Allocate staff to different departments, and conduct performance appraisals
Boutique Operational Specialist (BOS) and Floor Manager
Titan Company ltd (Tanishq)
03.2021 - 04.2024
- Market research: Conduct market research to identify business opportunities and monitor market trends
- Pricing and product positioning: Provide strategic guidance on pricing and product positioning
- Contract negotiations: Manage contract negotiations and renewals with clients and vendors
- Customer retention: Find ways to solve sales problems, such as negative customer feedback or lower sales
- Team management: Oversee sales, marketing, product development, and customer service teams
- Data analysis: Review data and reports to help the company meet its objectives
- Financial reporting: Present financial reports, especially sales-related reports, to other members of the csuite
- Relationship building: Build and strengthen relationships with clients based on customer-centric terms and accurate price quotes
Office Admin Manager
Urban Vault Co-Working
11.2015 - 10.2020
- Seeking new clients from our website and arranging appointments according to their schedule
- Attending site visit and understand the clients requirements, accordingly negotiable with clients
- Follow-up with clients regarding sale's invoice and payment
- Followup with the vendor regarding purchase invoice and payment
- Fulfilling a client requirements
- Taking care of new office space End to End interior work
- Looking for a new vendor for interior work and negotiable price with vendor
Cashier - L1 store
Titan company ltd ( Tanishq Jewelry)
02.2013 - 10.2014
- Handling banking report along with cash, card, cheque maintained on a daily basis
- ECS handling
- Inward and outward process
- Stock monitoring taking tally on shift wise
Cashier
Reliance Gems & Jewels
06.2011 - 01.2013
- Stock physical counting
- SAP entry
- RJTS portal entry
- Stock received process from vendor
- Back end process and implementation
Cashier
Khazana Jewellery
09.2007 - 06.2011
- Cash handling and billing using GELABA & Jewello software
- Old Gold appraisal
- Stock inventory handling
- Stock inward and outwarded
- Counter auditing
- Dailly stock tally
- Customer order
Education
Batural of Arts -
BES College
01.2004
Skills
- Leadership
- Problem Solving
- Time Management
- Customer Service
- Team Management
Disclaimer
I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above-mentioned particulars.
Hobbies and Interests
- Reading
- Cooking
Field Of Interest
- Photography
- Marketing
Languages
English
First Language
kannada
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Tamil
Advanced (C1)
C1
Telugu
Advanced (C1)
C1
Timeline
Store Manager
Caratlane
05.2024 - Current
Boutique Operational Specialist (BOS) and Floor Manager
Titan Company ltd (Tanishq)
03.2021 - 04.2024
Office Admin Manager
Urban Vault Co-Working
11.2015 - 10.2020
Cashier - L1 store
Titan company ltd ( Tanishq Jewelry)
02.2013 - 10.2014
Cashier
Reliance Gems & Jewels
06.2011 - 01.2013
Cashier
Khazana Jewellery
09.2007 - 06.2011
Batural of Arts -
BES College
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