Ashok ES
Bengaluru,KA
Summary
Accomplished Credit Controller focused on improving department productivity and streamlining processes for efficiency. Resourceful and skilled professional with a quality-minded and customer-driven approach. Talented Credit Controller successful at establishing and directing effective Credit policies to reduce debt and increase compliance. Prepared to leverage 3 years’ experience in dynamic position with room for growth and advancement. Pragmatic and objective team player. Dynamic Sales Executive with 4 years of experience in providing a high level of customer service while increasing revenues. Adept in leveraging Sales technologies, software and CRM data to identify, analyze and act upon leads, opportunities and Sales funnels. Personable communicator focused on exceeding client expectations.
Overview
14
14
years of professional experience
Work History
Key Account Manager
CARS24
Bengaluru, KA
01.2019 - Current
- Boosted customer satisfaction by providing teams with the training and skills to optimize service delivery in alignment with individual needs.
- Successfully convinced clients to purchase instead of leasing to minimize losses to competitors and extend individual client investments.
Credit Control Officer
Mahindra Holidays And Resorts India Limited
Bengaluru, KA
08.2015 - 01.2019
- Contacted customers to collect outstanding payments via one-time or negotiated installment methods.
- Set up and updated customer accounts with interactions, payments and personal information.
- Generated and mailed updated statements.
- Followed up with customers to collect information and verify details.
- Collected and arranged information and entered details into computer database.
Sales Executive
Bimal Auto Agency Pvt. Ltd.
Bengaluru, KA
07.2011 - 04.2015
- Expanded market share by executing effective sales strategies while detailing market condition analysis for strategic planning.
- Met with existing customers and prospects through personal calling efforts to discuss business needs and recommend ways to provide effective solutions.
- Developed and executed sales presentations as well as both internal and external product training workshops.
- Created senior leadership reports by streamlining operational efficiencies and tracking weekly sales.
- Contacted customers to set up meetings, check on needs and propose additional offerings.
Education
B.COM - undefined
C V Raman University , Information Center
Bengaluru, KA2017
Skills
- Developing local contracts
- Relationship building and management
- Customer service
- Coordinating documents
- Sales reporting
- Brand management
- Cold calling skills
- Mentoring and coaching
- Business development
- Customer rapport
- Business development and planning
- Background in sales
Hobbies
Bike ride and travelling
Timeline
Key Account Manager
CARS24
01.2019 - Current
Credit Control Officer
Mahindra Holidays And Resorts India Limited
08.2015 - 01.2019
Sales Executive
Bimal Auto Agency Pvt. Ltd.
07.2011 - 04.2015
B.COM - undefined
C V Raman University , Information Center
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