Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

ASHOK KUMAR

Panipat

Summary

Seasoned retail supervisor with strong history of leading high-performance teams to meet and exceed sales, service and operational objectives. Diligent about monitoring shrinkage, managing records, and keeping teams productive and motivated. Focused on driving revenue growth with proactive and strategic approaches.

Overview

17
17
years of professional experience

Work History

Senior Store Manager

Monte Carlo
Panipat
01.2023 - Current
  • Staff handling- currently handling 6 staff in two stores.
  • Managed inventory control systems to ensure optimal stock levels at all times.
  • Motivated and supervised staff to ensure productivity and customer satisfaction.
  • Analyzed financial data to identify trends in customer spending habits and develop strategies accordingly.
  • Organized store layout according to corporate guidelines while maximizing space utilization.
  • Cash handling-have to do the billing as well when required.
  • Reporting to area manager-everyday has to report to the area manager and update him about the store.
  • Implemented cost-saving measures while maintaining high quality service standards.
  • Developed strategies for increasing store sales, improving operational efficiency, and reducing costs.
  • Feedback of the customers-taking the feedback of the customers and update those to the area manager.
  • Trained new staff members on policies, procedures, product knowledge and selling techniques.
  • Changing the V.M on regular basis and ensure that standard will be good.
  • Making of cash report-have to send the cash report to the accounts department.
  • Attendance report-everyday have to prepare attendance sheet of the staff and send to HR department.

Senior Store Manager

Peter England
Panipat
01.2017 - 12.2021
  • Motivated and supervised staff to ensure productivity and customer satisfaction.
  • Analyzed financial data to identify trends in customer spending habits and develop strategies accordingly.
  • Implemented cost-saving measures while maintaining high quality service standards.
  • Trained new staff members on policies, procedures, product knowledge and selling techniques.
  • Collaborated with marketing team to create targeted campaigns that increased customer loyalty.
  • Trained new employees on company policies and procedures, as well as product knowledge.
  • Performed regular audits of store operations to identify areas for improvement.
  • Monitored stock levels and ordering of new merchandise as needed.

Senior Store Manager

Jaishree Trading Pvt Ltd
Panipat
04.2007 - 12.2016
  • Built relationships with vendors to negotiate pricing terms and secure better deals.
  • Provided guidance and support to employees on how best to handle difficult customers or situations.
  • Created weekly schedules to ensure adequate coverage of the store during operating hours.
  • Recruited qualified personnel when necessary by conducting interviews and background checks.
  • Ensured compliance with company policies and procedures regarding safety, security, cash handling.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Implemented cost-saving measures while maintaining high quality service standards.

Education

Bachelor of Arts -

IGNOU
01.1997

Skills

  • Inventory Control
  • Budgeting and cost control
  • Sales Analysis
  • Staff Management
  • Store maintenance
  • Sales Tracking
  • Customer Service Management
  • Problem-Solving
  • Policies and procedures implementation
  • Data Management

References

References available upon request.

Timeline

Senior Store Manager

Monte Carlo
01.2023 - Current

Senior Store Manager

Peter England
01.2017 - 12.2021

Senior Store Manager

Jaishree Trading Pvt Ltd
04.2007 - 12.2016

Bachelor of Arts -

IGNOU
ASHOK KUMAR