Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Ashok  Kumar

Ashok Kumar

Kangra

Summary

Accomplished Executive Housekeeper with a proven track record at Mariton Hotel, enhancing operational efficiency by over 30% through expert staff training and development, and rigorous quality assurance practices. Skilled in inventory control and staff management, I excel in maintaining high standards of cleanliness and guest satisfaction.

Overview

14
14
years of professional experience

Work History

Executive-housekeeper

Mariton Hotel
07.2022 - Current
  • Responsible for cleanliness, orderliness and appearance of the entire hotel.
  • Ensure that rooms are made as per company standard.
  • Maintain par stock of guest supplies, cleaning supplies , linen and uniform.
  • Organize inventories with Accounts and general store for linen , uniform and fixed assets.
  • Pay particular attention while organizing pest eradication activities.
  • Develop and implement housekeeping system and procedures.
  • Prepare reports for management information.
  • Assist Purchase department in selecting suppliers for items related to housekeeping.
  • Plan , Control and supervise horticultural activities.
  • Attending and resolving guest complaints.
  • Verification of supplies consignments.
  • Organize on the job training and evaluate its effectiveness.
  • Recommend recruitment of new personnel.


Other routine Responsibilities:-

  • Daily inspection of Rooms, Public area,and employees locker rooms.
  • Daily briefing of Executives/Supervisors.
  • Coordinating the preventive maintenance schedule of rooms and public areas with the maintenance department.



Executive Housekeeper

Best Western Hotel
02.2020 - 06.2022

Assistant Housekeeping Manager

Radisson Hotel
05.2019 - 01.2020

HK Executive

Pride Plaza Hotel
11.2017 - 04.2019

Sr.Hk Supervisor

Park Plaza
11.2013 - 11.2017

Hk Supervisor

Cabbana Resort
10.2012 - 10.2013

Guest Service Associate

Radisson
01.2011 - 09.2012

Education

Master in Hospitality And Tourism

Punjab Technical University

Bachelor of Arts -

WRS Govt. College Dehri

Skills

  • Staff Training and Development
  • Waste Management
  • Inventory Control
  • Staff Management
  • Quality Assurance
  • Cost Control
  • Maintenance Scheduling
  • Chemical Handling
  • Health and Safety Regulations
  • Housekeeping knowledge

Languages

English
Advanced (C1)
Hindi
Advanced (C1)

Timeline

Executive-housekeeper

Mariton Hotel
07.2022 - Current

Executive Housekeeper

Best Western Hotel
02.2020 - 06.2022

Assistant Housekeeping Manager

Radisson Hotel
05.2019 - 01.2020

HK Executive

Pride Plaza Hotel
11.2017 - 04.2019

Sr.Hk Supervisor

Park Plaza
11.2013 - 11.2017

Hk Supervisor

Cabbana Resort
10.2012 - 10.2013

Guest Service Associate

Radisson
01.2011 - 09.2012

Master in Hospitality And Tourism

Punjab Technical University

Bachelor of Arts -

WRS Govt. College Dehri
Ashok Kumar