Summary
Overview
Work History
Education
Skills
Career Highlight
Accomplishments
Recognition
Certification
Expertise Skills
Personal Information
Languages
Personal Qualifications
Personal Traits
Disclaimer
Timeline
Generic
Ashok Kumar A

Ashok Kumar A

Bangalore

Summary

Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Assistant Manager - Air Export CS/OPS/PCM

DHL Global Forwarding
Bangalore
07.2022 - Current
  • Managing air export operations for top clients (Apple, Schneider, Volvo, and Oracle).
  • Ensuring compliance with CSOP guidelines and meeting client-specific TAT.
  • Analyzed market trends to identify potential cost-saving opportunities.
  • Developed procurement strategies aligned with business objectives and needs.
  • Conducting client business reviews, and improving operational efficiency.
  • Coordinated logistics operations to ensure timely delivery of shipments.
  • Trained and mentored new staff on company procedures and best practices.
  • Developed process improvements to enhance operational efficiency and workflow.
  • Analyzed shipment data to identify trends and optimize transportation routes.
  • Facilitated communication between departments to streamline project execution.
  • Supported budget management by monitoring expenses and resource allocation.
  • Managed customer service inquiries and complaints in a timely manner.
  • Collaborated with management on developing strategic plans for achieving business goals.

Assistant Manager - COS CW1

Bollore Logistics
11.2021 - 06.2022
  • Directed Cargo Wise 1 operations, facilitating efficient documentation

Assistant Manager - Air Import

DHL Global Forwarding
05.2019 - 11.2021
  • Managed air import operations to ensure seamless shipment flow from start to finish.
  • Resolved customer inquiries and issues to enhance service quality.

Senior Executive - Inbound Ops

Microlease India Pvt. Ltd.
02.2018 - 12.2018
  • Top Skills: PO Management, Warehouse Inventory, Invoicing, Rental Logistics, Documentation, Client Support, Data Management, and Coordination.

Senior Executive - Air Import Ops

DSV Air & Sea Pvt. Ltd.
12.2015 - 11.2017
  • Resolved customer inquiries and issues to enhance service quality.
  • Oversaw end-to-end shipment processes, maintaining high standards of efficiency.

Executive - Logistics Ops

DHL Logistics (Apple India - Off Roll)
11.2012 - 02.2015
  • Top Skills: PO Tracking, Domestic Logistics, Inventory Management, Documentation, Freight Invoicing, Client Support, Reporting, and Forecasting.

In-Charge - Warehouse & Logistics Ops

Pavers England Ltd.
09.2011 - 10.2012
  • Top Skills: Warehouse Management, Outward Logistics, Documentation, Compliance, Commercial Invoicing, Dispatch Management, Stock Reporting, and Supply Chain.

Education

Bachelor of Commerce -

EIILM Sikkim University
Bangalore
03-2012

Skills

  • Air export operations
  • Shipment analysis
  • Procurement strategy
  • Data reporting
  • Client reviews
  • Process improvement
  • Financial management
  • Team collaboration
  • Customer relationship management
  • Leadership and management
  • Strategic decision making
  • Problem solving
  • Performance feedback
  • Microsoft Office proficiency

Career Highlight

  • Over 12 years of core experience in Freight Forwarding, Import/Export, and Supply Chain Operations.
  • Successfully handled top global clients including Apple, Schneider, Oracle, Volvo, Federal Mogul, and Shashi Export.
  • Awarded Problem Solver (5 times) and Achiever of the Quarter (2 times) and Customer Hero for Customer/Operational excellence.
  • Implemented SOPs and preventive measures reducing delays and ensuring compliance.
  • Expertise in pricing negotiations, RFP/RFQ management, and budget forecasting.
  • Hands-on experience in Cargo Wise 1 (CW1) application software.

Accomplishments

  • Received appreciation from Apple for taking the lead of their First Green Channel Movement for their NPI project, achieved before the given time frame

Recognition

  • Appreciation from Apple, Schneider, Federal Mogul, Volvo, Shashi Export.
  • 5-time Problem Solver & 2-time Achiever of the Quarter.

Certification

Cargo Wise 1 (CW1) Certified Professional

Expertise Skills

  • Freight Forwarding, Export and Import, Air freight procurement, Customs Broking, Reverse Logistics, Warehousing, Documentation, Budget Forecasting, Client relationship management

Personal Information

  • Date of Birth: 12/24/87
  • Nationality: Indian
  • Marital Status: Married

Languages

  • English, Kannada, Hindi & Tamil

Personal Qualifications

  • Bachelor of Commerce, EIILM Sikkim University

Personal Traits

Result Oriented, Analytical Thinker, Adaptable and Flexible, Effective Communicator, Strategic Decision Maker, Detail-Oriented and Organized, Collaborative Team Player, Customer-Centric Approach

  • Continuous Learner

Disclaimer

I hereby declare that the information provided above is true and correct to the best of my knowledge and belief.

Timeline

Assistant Manager - Air Export CS/OPS/PCM

DHL Global Forwarding
07.2022 - Current

Assistant Manager - COS CW1

Bollore Logistics
11.2021 - 06.2022

Assistant Manager - Air Import

DHL Global Forwarding
05.2019 - 11.2021

Senior Executive - Inbound Ops

Microlease India Pvt. Ltd.
02.2018 - 12.2018

Senior Executive - Air Import Ops

DSV Air & Sea Pvt. Ltd.
12.2015 - 11.2017

Executive - Logistics Ops

DHL Logistics (Apple India - Off Roll)
11.2012 - 02.2015

In-Charge - Warehouse & Logistics Ops

Pavers England Ltd.
09.2011 - 10.2012

Bachelor of Commerce -

EIILM Sikkim University
Ashok Kumar A