ASHOK KUMAR R V
Coimbatore
Summary
A highly competent Senior Program Management Specialist with a strong background in managing complex projects, gathering business requirements, and enhancing operational efficiency. Known for excellent communication skills, problem-solving abilities, and the capacity to lead cross-functional teams to successful project completion.
Overview
8
8
years of professional experience
Work History
Senior Program Management Specialist
iamneo (Formerly Examly)
01.2022 - Current
- Analyzing business requirements and developing process workflows to support project planning and execution.
- Collaborating with stakeholders to define project scope and deliverables, ensuring alignment with organizational goals.
- Creating and maintaining BRDs, functional specs, and facilitated UAT to ensure quality outcomes.
- Coordinating with cross-functional teams, managing project scope, schedules, and risks to deliver projects on time and within budget.
Manager - Operations & Training
SMART Training Resources India Private Limited
04.2021 - 09.2021
- Managing end to end process of client's program
- Maintenance of clients' data
- Developing the skills of the team by mentoring.
Senior Associate Trainer
Talentio Solutions India Private Limited
10.2019 - 04.2021
- Assisting in schedule and module preparation of client's need
- Creating content as per the company's standard
- YouTube video creation
- Delivering the necessary placement modules for students.
Associate Trainer
Focus Academy for Career Enhancement
06.2016 - 11.2018
- Delivering the necessary placement modules for the students
- Responsible for giving training for the new joiners.
Education
M.B.A. - Human Resources Management
Annamalai University
Chidambaram05.2022
B.E. - Electronics And Communications Engineering
Dhirajlal Gandhi College of Technology
Salem04.2016
Skills
- Client Relationship Management
- Customer Success Strategy
- Project Management
- Technical Support
- Data-Driven Decision Making
- Problem Solving
- Client Training & Onboarding
- Customer Feedback Analysis
- Churn Reduction
Accomplishments
- Neo Champion, Neo Shining Star & Neo GEM - Given by iamneo for my exemplary performance in the delivery.
- Best Engagement Award - Given by FACE for training the students at Veltech Multitech engineering college, Chennai.
- GATE 2016 Scorer (03/2016 - 03/2019) - All India Rank - 22462
Languages
English
Tamil
Strengths & Skills
- Excellent communication and interpersonal skills
- Strong and demonstrable presentation skill
- Adult learning facilitation
- Team Mentoring
- Time Management
- Team Leader
- Drafting knowledge on MS tools
- Public Speaking
- Training Data Management
- Project Execution
Personal Information
- Blood Group: O '+ve'
- Title: Senior Program Management Specialist
- Date of Birth: 11/18/1994
- Gender: Male
- Nationality: India
Hobbies and Interests
- Deep analysis of questions
- Bike riding
- Knowing the technologies used in electronic gadgets
- Exploring the specifications of bikes and cars
- Playing table tennis
Hobbies
Playing Table Tennis & Exploring Automobiles especially cars & bikes.
Timeline
Senior Program Management Specialist
iamneo (Formerly Examly)
01.2022 - Current
Manager - Operations & Training
SMART Training Resources India Private Limited
04.2021 - 09.2021
Senior Associate Trainer
Talentio Solutions India Private Limited
10.2019 - 04.2021
Associate Trainer
Focus Academy for Career Enhancement
06.2016 - 11.2018
M.B.A. - Human Resources Management
Annamalai University
B.E. - Electronics And Communications Engineering
Dhirajlal Gandhi College of Technology
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