Summary
Overview
Work History
Education
Skills
Timeline
StoreManager
Ashok Kumar Y

Ashok Kumar Y

Bangalore

Summary

To Work in an environment where my skills would help achieve professional excellence through working with a reputed organization which can provide me with ideal platform to increase and utilize my knowledge and creativity to the maximum.

Retail management professional prepared to drive store performance and enhance customer experiences. Expertise in operational efficiencies and staff development. Known for fostering collaborative team environments and adapting to dynamic retail challenges. Proficient in sales strategies and inventory control.

Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.

Overview

10
10
years of professional experience

Work History

Store Manager

ZFW HOSPITALITY PRIVATE LIMITED
12.2024 - Current

Operations Management: Oversee daily store operations, manage inventory levels to maximize sales and minimize costs, and ensure efficient functioning of store processes. Oversee first mile to last mile complete operations.

Inventory: Handling complete inbound and outbound operations, RTV process, orders processed, and customer return process.

Team leadership and management: Recruit, train, motivate, and manage store employees, conduct performance reviews, manage staff rosters, and handle team conflicts.

Cash management: collect the cash by riders and deposit it the next day morning to the bank. Maintain complete cash reports day to day, and share with OPs.

Vendors Management: Housekeeping material, housekeeper payout, picker and packer payouts, and water supply.

  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Implemented customer feedback system to address and quickly rectify any issues, thereby enhancing customer loyalty.
  • Implemented loss prevention strategies, significantly reducing shrinkage.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.

Dispatch Manager

Sr’S Daily Nutration
09.2023 - 04.2024
  • Stock Receiving and Dispatching to Stores , Horeca & Market Place
  • Stock Quality and Temperature check
  • Inventory Related works
  • Stock management & FIFO
  • Maintain all MIS & Month End Report
  • Purchase & Production
  • Order Full-Fill, Tracking
  • Planning of Vehicle loading & dispatch activity.
  • Preparation of Goods receiving note.
  • Supporting to Production Team , Logistics Team and Inventory Team

Dispatch Executive

Nandu’s chicken
08.2020 - 09.2023
  • Stock Receiving and Dispatching to stores
  • Stock Quality and Temperature check
  • Daily to Daily Instruct to delivery boys
  • Taking care of outbound activities and dispatch of FG stock to B2B Customers
  • Stock management
  • Maintain Mis report
  • Supporting to store Team & On time delivery
  • Supporting to Production Team , Logistics Team and Inventory Team
  • Handling Inter City Dispatch

Store Manager

Nandu’s chicken
08.2020 - 12.2020
  • Indent the stock for store
  • Daily to Daily check the meat quality
  • Handling the CSA and Delivery boys
  • Handling market place and online order
  • Complete store management
  • Customer satisfied service

Hub Admin

Big Basket: Grocery Online
11.2019 - 06.2020
  • Petty cash handling
  • Monthly Vendors payment bill generate
  • Complete office Assets handing
  • Complete Office Maintenance
  • Support to Dispatch and Operated activities
  • Conducting R & R Function

Storekeeper

Big Basket: Grocery Online
12.2017 - 10.2019
  • Stock Management.
  • Handling RTV Stocks
  • Inventory Management

Data Entry Operator

Big Basket: Grocery Online
05.2016 - 11.2017
  • Data entry operator(DEO)
  • Collect Delivery report from Cee's and entry to XL sheet
  • Cash collect from Cee's as per delivery sheet
  • Send the all cash deviation reports
  • As per Cash collection report next day deposit to the bank
  • Handling the delivery assets
  • Support to the Operation.

Education

SSLC -

PUC - undefined

B.Sc - undefined

Skills

  • Team Management
  • Inventory Management
  • Inbound and outbound Operations
  • Return process
  • Involving Operations
  • Decision making and problem solving skills
  • Strong leadership talent with the ability to attract and lead teams

Timeline

Store Manager

ZFW HOSPITALITY PRIVATE LIMITED
12.2024 - Current

Dispatch Manager

Sr’S Daily Nutration
09.2023 - 04.2024

Dispatch Executive

Nandu’s chicken
08.2020 - 09.2023

Store Manager

Nandu’s chicken
08.2020 - 12.2020

Hub Admin

Big Basket: Grocery Online
11.2019 - 06.2020

Storekeeper

Big Basket: Grocery Online
12.2017 - 10.2019

Data Entry Operator

Big Basket: Grocery Online
05.2016 - 11.2017

PUC - undefined

B.Sc - undefined

SSLC -

Ashok Kumar Y