Ashok Nair
Bengaluru
Summary
Multi-talented professional with several years of experience bringing background in financial administration, business development and operations leadership. Skilled at stepping into different areas with flexible and resourceful approach. Visionary project and program leader with exceptional problem-solving skills.
Overview
19
19
years of professional experience
1
1
Certification
Work History
PMO CONSULTANT
DIGILE
02.2022 - 12.2022
- Data reporting and analysis through creation and maintenance of reports, dashboards, and other tools to generate actionable insights to inform the leadership and enable data-based decisions
- Performing primary review against SLAs
- Overseeing the incident management process and team members involved in resolving the incident and Standard request and handling customer escalation and tracking till closure Monitor Pl & P2 incidents and escalate to Major Incident
- Acting as a communication bridge between consultant and customer & vice versa to achieve smooth day to day working
- Should ensure production systems are up & running I interfaces available always working along with responsible team
- Ensuring proper workload and capacity management.
SR PROJECT MANAGEMENT COORDINATOR
INURTURE
11.2020 - 07.2021
- Worked as Operation/Project coordinator to aid in successful project delivery
- Ensures that no resources are being allocated to unnecessary tasks and that all aspects of the project are completed as quickly as possible
- Develops detailed work plans, project estimates, status reports, project tracking and analysis
- Performs economic and other analysis as required to achieve the best least cost
- Setup and Maintain Project Dashboards
- Tracking project metrics (operational, KPIs) and reporting on them.
ALLIANCE COMPLIANCE PROGRAM MANAGER
LENOVO INDIA PVT LTD
12.2008 - 09.2019
- Worked with stakeholders across Worldwide HQ, Datacenter Group HQ, AP HQ including Finance, Procurement, Marketing & Sales, in designing and implementing business process governance model and satisfaction metrics
- Invoice Validation by performing preliminary review as per given parameters
- Responsible for the budget plan and execution of the market strategy plan for the year for multiple projects
- Work with external vendors program management, compliance, develop continuous improvement programs and define/drive business processes
- Reviewing creatives for alliance compliance prior to execution, give constructive feedback, verify POEs submitted for alliance claims
- Given proper guidelines to marketing teams on making their creative executions and POEs compliant
- Invoice verified for legality, proof of execution verified for partner brand compliance and ensured that only valid claims are submitted to partners by regular contact with Geo team members from Lenovo team, Geo Ops Manager and Alliance partners
- Regular cadence with leading both National and International agency teams like Ogilvy & Mather, The Woo, We are Social, Mullen Lowe and Event Strategy Group to train with regards to updated alliance compliance guideless of Intel & Microsoft
- Resolution of any queries pertaining to invoicing, payment status, necessary supporting documentation, guidance updates, vendor payments reconciliation reports etc.
EXECUTIVE MIS
MANPOWER SERVICES INDIA PVT LTD
02.2006 - 05.2008
- Managed some of the major accounts of manpower contributing to the efficient running of the HR backend processes
- Created competencies in the areas of HR processes viz
- Joining formalities, MIS , Database management and recruitment by a-lining the diverse requirements to the eligible candidates that enable a one-one mapping for the client’s ongoing projects.
ACCOUNTS EXECUTIVE
RAMAKRISHNA AGENCIES
12.2003 - 09.2005
- Supervised the accounting requirements for the company for over 1.5 years
- Managed the company’s accounting books, ledger management, profit and loss statement etc
- Was part of the accounting team, helping the organization to keep its account up to date
- Handled the tasks of prepared inventory adjustments and analyzing inspection reports
- Doubled customer satisfaction and improved vendor relationships.
Education
Bachelor of Commerce -
Kerala University
01.2003
Skills
- Scrum Master
- Operation Management
- Vendor Management
- Incident Management
- Reporting and Analysis
- Project management
- Excellent Communication
- ServiceNow
- Ariba
- MS Office
Certification
Agile Scrum for Beginners + Srcum master certification from Udemy
Languages
English
First Language
English
Advanced (C1)
C1
Hindi
Intermediate (B1)
B1
Malayalam
Advanced (C1)
C1
Timeline
PMO CONSULTANT
DIGILE
02.2022 - 12.2022
SR PROJECT MANAGEMENT COORDINATOR
INURTURE
11.2020 - 07.2021
ALLIANCE COMPLIANCE PROGRAM MANAGER
LENOVO INDIA PVT LTD
12.2008 - 09.2019
EXECUTIVE MIS
MANPOWER SERVICES INDIA PVT LTD
02.2006 - 05.2008
ACCOUNTS EXECUTIVE
RAMAKRISHNA AGENCIES
12.2003 - 09.2005
Bachelor of Commerce -
Kerala University
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