Summary
Overview
Work History
Education
Skills
Accomplishments
Leadership Experience
Timeline
Generic

Ashok Shankar Rathod

Vijayapur

Summary

To obtain a position in Networking Industry where i can enhance my techical and Interpersonal skills. Have 5+ years professional experience in Network Engineering with keen ability to understand and troubleshoot complex issues.

Overview

8
8
years of professional experience

Work History

Palo Alto TAC Specialist

Movate
03.2022 - Current
  • Resolved technical issues related to Palo Alto Networks next-generation firewall within specified SLA.
  • Managed tickets for all global SL1, SL2, SL3, and top 25 customers on P1/P2 cases.
  • Provided solutions for complex hardware and software issues through lab replication of customer environments.
  • Conducted root cause analysis for network problems when required.
  • Addressed various technical challenges, including IPSec VPN, Global Protect, and URL Filtering.
  • Oversaw decryption and Panorama/Firewall HA issues to maintain system integrity.
  • Engaged in a fast-paced environment to ensure timely problem resolution.
  • Collaborated with teams to enhance service delivery and customer satisfaction.

Network Engineer / Deputy Engineer

ONGC
01.2018 - 01.2020
  • Coordinated installation of network devices and surveillance systems at ONGC sites.
  • Managed network-related tasks for projects, ensuring timely completion and quality standards.
  • Evaluated, tested, and recommended network solutions to enhance operational efficiency.
  • Administered L2 switching technologies, including VLANs, port security, and inter-VLAN routing.
  • Configured routers using static and dynamic routing protocols such as BGP.
  • Executed IP subnetting, TCP/IP, NAT, DHCP, and DNS configurations.
  • Troubleshot connectivity issues using tools like PING and traceroute.
  • Configured and resolved inter-switch connectivity challenges.

Software Developer

Mistral
01.2017 - 01.2018
  • Developed C language code for small module in Defence Project and executed thorough testing.
  • Demonstrated programming expertise in C, C++, and Python across various projects.
  • Utilized knowledge of controllers such as 8051, 8086, and ARM processors for project implementation.
  • Navigated multiple operating systems, including Windows XP/7/8/10, VxWorks, and Linux.
  • Exhibited proficiency in MS Office Suite to create informative documents and presentations.

Education

B.E - Electronics & Communication

VTU Belgaum
KARNATAKA

Skills

Firewall and security platform expertise

  • Proficient in deploying, configuring, troubleshooting, and managing Palo Alto Networks next-generation firewalls (PA series, VM series) and Panorama devices
  • Skilled in creating and maintaining security policies, NAT rules, decryption profiles, and User-ID configurations
  • Capable of deploying and fine-tuning security profiles, including DNS security, URL filtering, and anti-spyware

High availability and redundancy

  • Designed and implemented, troubleshot, and resolved complex HA issues, including failover failures, session sync problems, and link failures, minimizing downtime
  • Conducted HA failover testing and validation to ensure seamless redundancy and high resilience

Firmware and migration support

  • Performing firmware upgrades, including pre-upgrade assessments, backup procedures, and post-upgrade validation
  • Troubleshooting upgrade and migration issues in the customer environment

Networking and protocols

  • VPN technologies, including IPsec, SSL VPN, and GlobalProtect
  • SSL/TLS troubleshooting and certificate management
  • Deep understanding of TCP/IP, UDP, ICMP, DNS, DHCP, ARP, and routing protocols like BGP

Accomplishments

  • Palo Alto Next Generation and Panorama Certificate: PCNSE
  • Certification Course in CCNA & CCNP.
  • Certification Course in Embedded System & Robotics.
  • Runner up in ROBOTRYST-2012 internship program.
  • Participated in 6th & 7th International Level Science Talent Examination.

Leadership Experience

  • Led a team of five people as Deputy Engineer at ONGC Cluster Kakinada to complete the BEL project, including the installation and configuration of network devices like switches, routers, and servers, as well as other surveillance IP devices at ONGC sites
  • Serving as a Technical Assistance Center (TAC) Specialist at Movate, I manage escalated cases and provide guidance to new engineers on effective case handling

Timeline

Palo Alto TAC Specialist

Movate
03.2022 - Current

Network Engineer / Deputy Engineer

ONGC
01.2018 - 01.2020

Software Developer

Mistral
01.2017 - 01.2018

B.E - Electronics & Communication

VTU Belgaum

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Ashok Shankar Rathod