Ashok Yadav

Mumbai

Summary

Dedicated and detail-oriented Operations Executive with 07 years of experience. Eager to apply proven-Customer Satisfaction maximization skills for company monitoring, maintaining, and completing client requirements. Experienced operations executive with several-year background serving in industry leadership roles. Detail-oriented and results-oriented with exceptional knowledge of business operations. Expertise in financial management, profit generation and strategic planning. Results-oriented professional bringing expertise in accounting, supply chain management, and marketing. Successful at overseeing all areas of daily operations and making effective policy decisions to positively impact business direction and bottom line profits.

Overview

years of professional experience

Work History

Operations Executive

Roambee Services India Pvt Ltd.

Mumbai

03.2016 - Current

Communicating with executives and upper management regularly
Overlooking the daily functions of the business
Prepare reports on the above information and communicate the insights of these reports to the broader business
Maintaining a healthy relationship with suppliers and stakeholders
Making sure the compliance with laws and regulations
Export Import, Custom Clearance, International Logistics
Supply Chain Management
Vendor Relations
Inventory Management
Transportation Coordination.
Managed monitoring and oversight of operations, ensuring all jobs were completed on time and as planned.
Managed customer service operations, significantly enhancing customer satisfaction and loyalty.
Managed daily operations to enhance efficiency and minimize operational costs in a fast-paced environment.

Education

Bachelors in computer application - Computer Application

Axis College Kanpur

Kanpur, UP

06-2014

High School Diploma -

S.G.S.I.C College U.P

Jaunpur, UP

06-2008

Skills

Customer Satisfaction
Problem-Solving
Business valuation
Skill Management
Communication
Multitasking
Business development
Jira

Operation coordination
Customer feedback assessments
Performance KPI monitoring
Transport and logistics management
Operation strategy development
Customer service strategies
Performance metrics monitoring

Personal Information

Name : Ashok Yadav Mob No: +917317275623 Email Address: ashok.yadav242@gmail.com.

Marital Status:Married Address: Snehbandha Society Jogeshwari East Mumbai-400060.

Date of Birth: 05/07/1990 Gender: Male Nationality: Indian Religion:Hindu.

Languages

English

First Language

English

Proficient (C2)

Hindi