Ashoke Kumar Das
5 Years Experinece In Amazon Operations/Logistics/Supply Chain And 8+ Years Of Sales Experience
Kolkata
Summary
As an Operations Manager with Amazon for 5 years and over 8 years of Sales experiencein organisations like IDEA Cellular, Airtel, Vodafone, I have developed a unique set of skills and expertise in both operations management and sales. Throughout my career, I have gained extensive experience in managing large teams, optimizing processes, and increasing efficiency to drive productivity and growth. I am a strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
13
13
years of professional experience
6
6
years of post-secondary education
Work History
Senior Operations Manager
Amazon.com
Kolkata
09.2018 - Current
- Handling OB & FCD for CCU1 which is the largest building in INFC and a volume of 3 million customer orders in BAU and 10 million in peak per month
- Successfully implemented new operational initiatives that resulted in improved employee productivity by ~9%
- Monitored operational KPIs to ensure efficient and effective operations
- Created and executed strategies to reduce overhead costs by 25% and improve operational efficiency
- Handling a team of 27 on role employees and 750+ offrole employees
- Best CRM in large category Pan India in Q3 2020
- No 1 CRM Pan India in MAq for amazon and helped East zone reach 1 Lac MAq no’s which still remains gold standard for Amazon
- Best CRM in POD and KYC acquisition numbers Pan India
Zonal Sales Head
Wholesalebox.in
Kolkata
03.2017 - 09.2018
- Handling entire geography of Eastern India (Kolkata, West Bengal, Bihar, Jharkhand, North Eastern States, Odisha, Chattisgarh)
- Set up Business to Business sales channel, Loyalty programs, Alliances, Promotions, Institutional Sales, own channel/customer productivity and meet/exceed financial and sales goals
- Lead internal and external business reviews covering operational performance and strategic initiatives to measure and analyze processes to reduce costs and improve customer experience
- Drive market analysis and execute expansion within market segment
- Handling a team of 52 FSE’s directly responsible for the market
- From a 0 revenue market took the revenue to a ~4 CR monthly revenue market
Zonal Business Manager
Vodafone India
Bihar
05.2016 - 03.2017
- Growing Customer Market Share (CMS) & Revenue Market Share (RMS) through profitable subscriber acquisitions across products (voice – prepaid / postpaid, 3G & 2G data) & across channels (Distribution, Retail)
- Infrastructure expansion & enhancement across various sales & service channels
- Spearheading 81 Distributors and 536 micro-distributors and 14000 retailers generating a revenue of 500+ crores P.A
- Best Zonal Business Manager in Bihar & Jharkhand for H1’16-17
Unit Head
Cement Manufacturing Company Ltd
Kolkata
08.2015 - 04.2016
- Forecast Demand for the next month based on local and seasonal factors to facilitate planning of dispatches from the factory
- Plan and organize CRM activities for the different layers of the network as well as influencers.
- Spearheading 116 Dealers and 765 sub dealers generating a revenue of 244 crores P.A
Zonal Sales Manager
Bharti Airtel Ltd, Bengal
West Bengal
03.2013 - 07.2015
- Rural Extraction, sales through rural channels, RD, Hubs, Rural Vans, Canopy activities
- Spearheading 12 Channel partners and 138 Rural hubs generating a revenue of 94 crores P.A
- Analysis of Channel partners performance on various parameters
- Received BEST ZSM in ROB award for exemplary performance in sales
Assistant Manager
Idea Cellular Ltd
Kolkata
05.2010 - 12.2012
- Developed store policies and procedures to improve customer service, sales, and overall efficiency
- Collaborated with store owners to develop promotional campaigns and increase store sales
- Received IDEA Excellence award for outstanding achievements in sales
Education
MBA - International Business
Indian Institute Of Foreign Trade
New Delhi 05.2008 - 04.2010
B.TECH - Computer Science Engineering
Techno India
05.2004 - 04.2008
Skills
Leadership
Additional Information
- Winner in Inter College Computer HACKING Competition at Heritage Institute of Technology, 2008-Microsoft being the event partner.
- Winner in Quiz Championship at DISTRICT LEVEL in 2004
- Won Inter College Essay Writing Competition on “VIRAL MARKETING” at IEMPACT in 2006
- 1st prize in Inter College Computer Debugging Competition – ‘Buggy-PC’ at Techno India in 2006
- 1st prize in Intra College Gaming Contest at TECHNO INDIA, 2008
- 1st runners up in Inter College Gaming Competition at BRIO in 2008
Timeline
Senior Operations Manager
Amazon.com
09.2018 - Current
Zonal Sales Head
Wholesalebox.in
03.2017 - 09.2018
Zonal Business Manager
Vodafone India
05.2016 - 03.2017
Unit Head
Cement Manufacturing Company Ltd
08.2015 - 04.2016
Zonal Sales Manager
Bharti Airtel Ltd, Bengal
03.2013 - 07.2015
Assistant Manager
Idea Cellular Ltd
05.2010 - 12.2012
MBA - International Business
Indian Institute Of Foreign Trade
05.2008 - 04.2010
B.TECH - Computer Science Engineering
Techno India
05.2004 - 04.2008
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