Ashok Jadhav Nagarajan
Chennai
Summary
Self-motivated Delivery Manager experienced in managing projects, fixing reliability issues and managing budgets. Reliable professional with positive attitude and dedication to deliver quality in all operational activities. Experienced leading warehouse teams to accurately fulfill orders. Committed to service delivery initiatives, creating agile product management methods. Strong leader devoted to positive change.
Overview
16
16
years of professional experience
Work History
Delivery Manager
Tata Consultancy services
Mumbai
05.2012 - Current
- Analyzed customer requirements and developed solutions that met their needs while staying within scope and budget constraints.
- Created detailed project plans outlining milestones, deliverables, timelines, resources needed, costs estimates, and quality standards.
- Coordinated resources across multiple teams to ensure successful completion of projects on time and within budget.
- Monitored customer feedback throughout the product lifecycle to ensure satisfaction with delivered products or services.
- Collaborated with technical staff from other departments in order resolve complex problems quickly.
- Conducted regular meetings with clients to discuss project progress, identify potential risks, and address any issues in a timely manner.
- Identified areas for improvement in existing processes or procedures related to software delivery.
- Managed the day-to-day operations of the delivery team including assigning tasks, setting deadlines and ensuring adherence to best practices.
- Ensured compliance with all relevant laws and regulations pertaining to software development activities.
- Identified opportunities to reduce cost and improve productivity.
Technical Support Executive
Sutherland Global Services
Chennai
08.2009 - 05.2012
- Troubleshooting technical issues in windows operating system and Norton security software
- Performed system maintenance tasks such as disk clean-up, virus scans.
- Maintained knowledge base articles to help customers resolve common issues quickly without having to contact technical support personnel.
- Client: Microsoft and Symantec.
Software.Engineer
Infosys Technologies Limited
Mysore
12.2008 - 06.2009
- Worked in .NET, PLES stream Internal Projects
- Used CATIA V5 R16 as a base software to develop more internal projects
- More Handson experience in CATIA V5 R16 , ANSYS 9.0 and AutoCAD based projects.
Education
MBA - Technology Management
Anna University
Chennai, Tamil Nadu, India03-2011
Higher Secondary -
Little Holy Angel’s Matric.Hr.Sec.School, Tamil Nadu State board
01.2004
B.E.(MECHANICAL) -
Madha Engineering College, Anna university
Skills
- Effective verbal and written communication skills
- Ability to deal with people diplomatically
- Team facilitator
- Innovative thinking
- Hard worker
- Willingness to learn and positive attitude
- Completed Certification course on AutoCAD, Pro-E, Ansys, CATIA & MHP in CADD CENTER, Chennai
- Good Knowledge in C, RDBMS, HJSX, UNIX, PST
- Knowledge in all versions of windows operating system
- Good Knowledge in NET(XML, ASP, VB, SQL, C#, ADO)
Accomplishments
- Participated in under 18 district level chess competitions
- Was selected as school pupil leader based on my leadership skills.
- Won medals and cups in academics and cultural events in school and college.
- Got 100% attendance for many academic years.
- Actively participated in national level technical symposium conducted in several colleges during 2005
Personal Information
- Father's Name: Mr.G. Nagarajan
- Date of Birth: 10/25/85
- Nationality: Indian
- Marital Status: Single
- Religion: Hindu
Projects
Design & Simulation of an Auto Stabilized Easy Moving Vehicle, CATIA V5 R16, ANSYS 9.0, Windows XP, The objective of this project is to design and simulate a balanced, two wheeled, co-axial easy moving vehicle to provide a method of human transport. The idea was to design and build a device that behaves in a similar manner to that of the Joe, which was prototyped and used only for material handling.
Disclaimer
I here by declare that the above furnished information is true to the best of my knowledge.
Languages
English
First Language
Tamil
Advanced (C1)
C1
Marathi
Intermediate (B1)
B1
Hindi
Intermediate (B1)
B1
Timeline
Delivery Manager
Tata Consultancy services
05.2012 - Current
Technical Support Executive
Sutherland Global Services
08.2009 - 05.2012
Software.Engineer
Infosys Technologies Limited
12.2008 - 06.2009
MBA - Technology Management
Anna University
Higher Secondary -
Little Holy Angel’s Matric.Hr.Sec.School, Tamil Nadu State board
B.E.(MECHANICAL) -
Madha Engineering College, Anna university
Similar Profiles
Vrunda ChindhadeVrunda Chindhade
HR Manager at Tata Consultancy Services, TCS, Tata Consultancy Services LimitedHR Manager at Tata Consultancy Services, TCS, Tata Consultancy Services Limited
Sreya BasuSreya Basu
Procare Analyst at Tata Steel(Tata Consultancy Services)Procare Analyst at Tata Steel(Tata Consultancy Services)
Arun VArun V
Program Manager at Tata consultancy services | Financial Ombudsman ServicesProgram Manager at Tata consultancy services | Financial Ombudsman Services