Ashok Kumar Madireddy
Senior Technical Architect
Bangalore
Summary
Accomplished more than 16 + years of technical &professional experience by leading complex projects and
Managing cross-functional resources to optimize enterprise technology operations. Committed to quality and
Service excellence with an attitude for launching new technology operations, including client and vendor
Relationships, policies and procedures, business processes, and SLAs. Core competencies include
Overview
15
15
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Senior Technical Architect
T-Systems India Pvt Ltd
Bengaluru
04.2019 - Current
- Installed, configured and maintained the VMware Horizon View 8 Virtual Desktop Infrastructure (VDI) environment
- Actively involved and participated in the planning and design expansion of VDI for additional use cases while scaling infrastructure to maintain peak performance
- Test, troubleshoot and deploy applications, upgrades and operating system security updates in the virtual desktop environment while working with application teams to minimize user impact
- Managed ThinApp and AppVolumes application delivery technologies
- Managed user profiles with View persona management
- Created, Tested, and maintained Group Policies used to configure the virtual desktops
- Monitored, tuned and troubleshooted the VDI environment using vRealize Operations Manager for View
- Worked with the infrastructure team in support of the vCenter hosting the VDI environment
- Interacted with end users to understand workflows and requirements in order to troubleshoot issues and optimize the end user experience
- Presented and introduced VDI solutions and topics to non-technical audiences
- Acted as an escalation point in support of enterprise scale virtual desktop issues or initiatives
- Closed all support requests tickets in a timely manner with a focus on customer satisfaction
- Performed other BAU work such as patching/upgrading as well as project support for items such as the Windows 10 to Windows 11 migration.
- Worked as part of a team in support of VDI and other Enterprise Desktop technologies including Antivirus, SCCM Administration, Single Sign On, Group Policy, OS Deployment, Full Disk Encryption and Removable Media Encryption solutions
- Worked with VRA to create deployment automation with automation tool
- Installed and configured VRA components
- Took on additional responsibilities as assigned or requested
- IT infrastructure Designer for global client.
- Meet the client understand requirements define the technologies required and applicable.
- Senior Automation Virtualization Engineer for VMware vSphere products such as EC( )vCloud (foundations
- VRA )vRealize Automation, vRO )vRealize /Orchestrator.
- Providing Find to Find support on vRA, vRoperations and project management
- Experience in Conduct design workshops with VMware to get the design requirements for vRA7vR/ migration from 8.6.
- Good experience in designing automation Now
- Expertise in Planning, Design, Deployment and Migration from 7.6 to 8.x version Good experience in Designing,Deploying Standard and high available vRA7(vRO)environment
- Good Expertise in Integrating vRA vRO with various third-party tools such as Service Wow, Active Directory,vROPs, Log insight as well as vCenter, vSAN storage, and Clusters in order to Develop an IAAS platform.
- Goal is to provide EMs as per customer requirement on desired endpoints with desired Operating systems Flavour and Filesystem layout
- Configured and manage all aspects of vRA vRO, including creating Blueprints and Networks, Endpoints, Reservations, Templates, proxy agent, LCM, permission, group management, etc. Utilized tools such as ER/,RFST APIs, and Log Insight to Monitor and manage several Environments.
- Expertise in Designing Blueprints using Design Canvas, Event Broker, Event Subscription, infrastructure Endpoints, Reservations, Reservation policies, Approval policies
- Experience in configuraing Infrastructure Resources to vRA
- Good experience in creating Entitlements, approval polices, Subscriptions.
- Good experience in creating Service now Template and approval workflow
- Troubleshoot and resolve operational incidents, issues and interfaced with technology teams and vendor to coordinate a solution.
- Good knowledge of data centre architecture, Cloud Migration, cloud management, deployments and Cloud Managed operations
- Good knowledge on (vRealize automation )vRA, (vRealize orchestrator ) vRO Install, Configure, Administration, integration.
- Expertise in onboarding new Networks and Testing
- Good knowledge on creating basic orchestrator workflow
- Good knowledge on vSphere client, ESXi, storage.
- Expertise in creating Windows template and Linux Templates.
- Migrations and relocation of Datacenters
- Identify the assets of EOL Find of life cycle Plan for with new devices requirement7 next plan
- Plan for disaster recovery based on client SLA and agreements.
- Plan with presales team of vendors understand new solutions and prepare BOM.(bill of materials)
- Plan HLD (high level design), LLD – (Low level Design) and DLD (detailed level design)
- ’Quality gate for new demands
- Create scope of work and perform RISK analysis.
- For projects engage required teams to assign the tasks to complete in SLA’s.
- Creating of Bill of Materials and approvals.
- Identify the blockers for delays and escalations from the teams
- Site readiness planning before servers— delivery
- Implementation Architect - Solution designer (Wintel, Unix, VMware, and application specific)
- Creating service instruction and scope documentation.
- Working with pre-sales engineers for designing custom solutions
- Datacenter functional operations management.
- Implement the Physical and Virtual environment according to client requirement.
- Capacity Planning with datacenter team for Physical hardware.
- Prepare the B/M )Bill of Materials and validate the quotes according to design.
- Customize the hardware configuration according to design.
- Analysing production environment to upgrade and perform changes.
- Planning Decommission the Virtual and Physical environment.
- Implement VXRAIL with vSAN on Virtual environment.
- Migrating the Physical environment to virtual.
- Virtual environment to VMWare SDDC cloud.
- Mirage virtual servers to cloud environment.
- Create customized environment according to application dependency.
- Working TPM)Technical Project Manager and PM to design migration services.
- Working with security teams for risk analysis and before and after implementation
ITO Svc Delivery Cons III
DXC Technologies
Bengaluru
03.2018 - 04.2019
- Analyzing Client requirement
- Architecture and designing as per client requirements physical and virtual environment.
- Documenting Architecture and implementing
- Provide support to RUN team until implemented environment in production
- Design and applying Solutions required
- Planning and upgrading Virtual Environments from 5.x to 6.5.
- Planning and designing Disaster recovery With SRM(VMware Site Recovery manager)
- Upgrading hardware of Windows servers.
- Consulting Vendors VMware, Microsoft for best practice methods.
- Scaling Virtual environment.
- Managing ESX servers (5.x,6.x) with Vcenters 6.0 and 6.5.
- Managing VM (Virtual Machines) related issue.
- ESX Patching through Vcenters.
- Hardware related issues.
- Firmware upgrading for Hardware.
- Handing Cluster relates issue.
- Handling transactions of Servers from onshore to offshore.
- Performance related issues.
- Planning and executing Disaster recovery with SRM (Site recovery Manager)
Technical Service Specialist
Unisys Global Pvt Ltd
Bengaluru
07.2014 - 10.2017
- Supporting day to day activities.
- Providing RCA.
- Managing ESXi 5.X and 6.X with Vcenter appliances 5.X and 6.X
- Managing VM (Virtual Machines) related issue.
- ESX Patching through Vcenters.
- Hardware related issues.
- Firmware upgrading for Hardware.
- Handing Cluster relates issue.
- Handling transactions of Servers from onshore to offshore.
- Performance related issues.
- Migrating VMware to Hyper-V environments.
- Supporting on Azure hosted Virtual machines.
- Providing remote task to relocating datacenters
Technical Service Specialist
IBM India Pvt Ltd
Bengaluru
10.2011 - 07.2014
- Supporting day to day activities.
- Providing RCA.
- Managing ESX servers (4.0,4.1,4i and 5i) with Vcenters 4.0 and 5.0.
- Managing VM (Virtual Machines) related issue.
- ESX Patching through Vcenters.
- Hardware related issues.
- Firmware upgrading for Hardware.
- Handing Cluster relates issue.
- Handling transactions of Servers from onshore to offshore.
- Performance related issues.
Lead Infrastructure Engineer
Mphasis India Pvt Ltd
Manuluru
12.2009 - 06.2011
- Installation of VMware ESX server 3.5, 3i, 4.0 and 4i Configuring with Virtual center.
- Arrange with High Availability, VMotion and DRS (Distrusted Resources Scheduler)
- Connecting ESX server with SAN, iSCSI, NAS.
- Creating Virtual Machines.
- Creating Templates, Snapshots of VM.
- Cloning, Migration of Virtual Machines.
- Connecting Virtual Machines with Physical Network.
- NIC Teaming to network load balance.
- Implementation of Clustering.
- Converting Physical machines into virtual machines.
- Log in call with Vendors (Dell, Microsoft, and VMware).
- Firmware Up gradation of host & Bios Of the servers.
Contractor
IBM India Pvt Ltd
Bengaluru
02.2009 - 12.2009
- Installation of VMware ESX server 3i Configuring with Virtual center.
- Arrange with High Availability & VMotion.
- Connecting ESX server with SAN, iSCSI, NAS.
- Creating Virtual Machines.
- Creating Templates, Snapshots of VM.
- Cloning, Migration of Virtual Machines.
- Connecting Virtual Machines with Physical Network.
- NIC Teaming to network load balance.
- Implementation of Clustering.
- Monitoring the Virtual Machines & ESX servers through Tivoli Monitoring agent.
Jr.System Engineer
LOCUZ ENTEPRISE SOLUTIONS Ltd
Hyderabad
09.2008 - 02.2009
- Installation of VMware ESX server 3.5 Configuring with Virtual center.
- Arrange with High Availability & VMotion.
- Connecting ESX server with SAN, iSCSI, NAS.
- Creating Virtual Machines.
- Creating Templates, Snapshots of VM.
- Configuring servers with RAID LEVELS in physical server.
- Cloning, Migration of Virtual Machines.
- Connecting Virtual Machines with Physical Network.
- NIC Teaming to network load balance.
- Implementation of Clustering.
Education
Bachelor of Science - Electrical, Electronics Engineering Technologies
Nobel Degree College
Machilipatnam 04.2000 - 05.2003
Skills
Technical Design Documentation
Presentation Development
VMware VCF
VMware Horizon
Datacenter Operations
HP,Dell,Lenevo Hardware
Certification
Certified SAFe® 6 Agilist
Timeline
Certified SAFe® 6 Agilist
08-2023
Senior Technical Architect
T-Systems India Pvt Ltd
04.2019 - Current
ITO Svc Delivery Cons III
DXC Technologies
03.2018 - 04.2019
Technical Service Specialist
Unisys Global Pvt Ltd
07.2014 - 10.2017
Technical Service Specialist
IBM India Pvt Ltd
10.2011 - 07.2014
Lead Infrastructure Engineer
Mphasis India Pvt Ltd
12.2009 - 06.2011
Contractor
IBM India Pvt Ltd
02.2009 - 12.2009
Jr.System Engineer
LOCUZ ENTEPRISE SOLUTIONS Ltd
09.2008 - 02.2009
Bachelor of Science - Electrical, Electronics Engineering Technologies
Nobel Degree College
04.2000 - 05.2003