Ashok kumar Murugesan
Country Technology Manager
Chennai,Tamilnadu
Summary
Adept at spearheading IT innovations and process improvements, significantly enhanced efficiency and cybersecurity at Standard Chartered Global Business Services. Expertise in IT governance and strong team collaboration skills led to robust IT infrastructure development and a notable increase in project delivery success, showcasing a commitment to excellence and strategic growth.
Overview
18
18
years of professional experience
13
13
years of post-secondary education
4
4
Certifications
Work History
Country Technology Manager
Standard Chartered Global Business Services
Chennai
01.2019 - Current
- Ensured smooth integration of new acquisitions into existing technology infrastructure with minimal disruption to daily operations.
- Developed suggestions for technical process improvements to optimize resources.
- Managed implementation of new technological improvements resulting in increased efficiency.
- Optimized IT infrastructure by consolidating systems and leveraging cloud-based resources where appropriate.
- Developed high-performing teams through effective hiring, training, and performance management.
- Supported company growth initiatives by scaling up IT infrastructure to meet increasing demands on resources.
- Improved network performance with proactive monitoring tools that detected potential problems before they escalated into downtime events.
- Collaborated with cross-functional teams to identify technology needs and develop innovative solutions.
- Implemented standardized documentation practices across all IT projects to improve consistency, accuracy, and knowledge transfer.
- Achieved cost savings in IT operations through process improvements and resource optimization strategies.
- Managed technology projects from conception to completion, ensuring timely delivery and stakeholder satisfaction.
- Improved overall technology efficiency by implementing streamlined processes and system upgrades.
- Evaluated emerging technologies for potential adoption in the organization, making strategic recommendations.
- Negotiated vendor contracts for hardware, software, and services to reduce costs without sacrificing quality or functionality.
- Improved systems with addition of new features and infrastructure.
- Managed life cycle replacement of hardware and software.
- Led technical upgrade projects for clfghfients by working and coordinating with consultants and developers for integrations.
- Wrote strategic business plans outlining need for departmental information technology resources.
Senior Information Technology Manager
Standard Chartered Global Business Services
10.2016 - 01.2019
- Conducted regular vulnerability scans to maintain up-to-date knowledge of potential threats and system weaknesses.
- Improved incident response times by simulating real-world attacks during penetration tests, enabling teams to refine their defense strategies.
- Reduced risk of data breaches by implementing effective security measures based on penetration test findings.
- Maintained a high level of professionalism, adhering to strict ethical guidelines when conducting vulnerability assessments and penetration tests.
- Provided detailed reports of assessment findings and recommended solutions, contributing to informed decision-making processes.
- Streamlined vulnerability assessment procedures by automating repetitive tasks using custom scripts and tools.
- Developed comprehensive test plans for assessing web applications, networks, and infrastructure components against known vulnerabilities and attack vectors.
- Identified critical weaknesses in systems through thorough penetration testing, leading to improved defenses.
- Worked closely with stakeholders to prioritize remediation efforts based on risk levels associated with identified vulnerabilities.
- Evaluated security controls effectiveness with rigorous penetration testing exercises, identifying gaps in coverage that required attention from management or additional resources.
- Demonstrated compliance with regulatory requirements through meticulous documentation of vulnerability assessment processes and outcomes.
- Enhanced network security by performing comprehensive vulnerability assessments and penetration tests.
- Stayed current on industry trends and emerging threats, utilizing this knowledge to enhance assessment techniques and strategies.
- Collaborated with cross-functional teams to develop and implement effective vulnerability management programs that reduced risk exposure across the organization.
- Developed customized testing methodologies for specific client environments, ensuring accurate and relevant results.
- Collaborated with external vendors to perform penetration tests on network devices, operating systems and databases.
Transition Project Manager
Standard Chartered Global Business Services
02.2013 - 09.2016
- Streamlined project transition processes by implementing effective communication strategies and establishing clear goals.
- Facilitated change management initiatives throughout the organization by providing guidance on transitioning processes and procedures effectively.
- Evaluated post-transition results to identify areas for improvement and implement best practices for future projects.
- Provided exceptional support to clients during crucial transition phases, ensuring a seamless handover and minimal disruption to their business operations.
- Managed risks effectively during project transitions by conducting thorough risk assessments and implementing mitigation strategies.
- Led successful completion of multiple large-scale project transitions while adhering to strict time constraints set forth by clients or stakeholders.
- Developed comprehensive project plans, outlining scope, objectives, deliverables, and deadlines for successful transitions.
- Optimized resource allocation during project transitions by closely collaborating with internal teams and external vendors.
- Enhanced client satisfaction with smooth project transitions through regular status updates and transparent communication.
- Reduced transition downtime for clients by closely monitoring progress and adjusting timelines accordingly.
- Designed processes and systems supporting business needs before, during and after transitions.
- Managed internal and external client-facing relationships through transitional periods.
- Partnered with business teams to understand needs and mitigate potential problems.
- Sourced, vetted and managed vendors needed to accomplish project goals.
Data Center Manager
Standard Chartered Global Business Services
01.2010 - 08.2013
- Collaborated with stakeholders to establish clear objectives and align data center strategies with business goals.
- Evaluated vendor proposals, selecting the most cost-effective options for hardware and software procurement.
- Conducted capacity planning analysis, forecasting future growth and recommending appropriate resource allocation adjustments.
- Optimized data center energy consumption by implementing green initiatives and intelligent cooling systems.
- Managed budgets effectively while balancing resource demands with organizational financial constraints.
- Coordinated regular audits of operational procedures, identifying areas for improvement and enhancing overall efficiency levels.
- Reduced downtime occurrences through proactive maintenance and equipment upgrades.
- Developed comprehensive disaster recovery plans, minimizing potential risks and losses in the event of an emergency.
- Ensured regulatory compliance by staying up-to-date with industry standards such as HIPAA or GDPR.
- Managed life cycle replacement of hardware and software.
- Wrote strategic business plans outlining need for departmental information technology resources.
Technical Manager
Standard Chartered Bank Global Business Services
09.2006 - 06.2010
- Created comprehensive documentation of processes and procedures to ensure consistency throughout the department''s operations.
- Built trusted relationships with stakeholders through clear communication and collaborative problem-solving efforts.
- Managed deliverable estimates, negotiated resource conflicts and allocated resources.
- Met with clients to gather and understand requirements and coordinated with system administrators and directors to plan and schedule project activities.
- Optimized team performance by establishing clear roles, responsibilities, expectations in accordance with best practices.
- Spearheaded process improvement initiatives, identifying inefficiencies and implementing solutions to optimize operations.
- Managed budgets and resources effectively, optimizing resource allocation to maximize project outcomes.
- Drove cost-saving measures by analyzing existing systems and infrastructure to identify areas for improvement and implement efficient solutions.
- Successfully managed multiple high-stakes projects concurrently while adhering to strict timelines and budget constraints.
- Conducted thorough risk assessments for each project phase, proactively addressing potential issues before they escalated into costly problems.
- Managed implementation of new technological improvements resulting in increased efficiency.
- Evaluated customer impact risk, reputation risk and regulatory risk.
- Introduced automation tools to streamline processes and increase efficiency across multiple projects simultaneously.
- Established and maintained relationships with external vendors for prompt restocking of needed items and supplies.
Education
Diploma In Computer Technology - Counter Science
Backthavarchalam Polytechnic
Kanchipuram 04.1995 - 05.1998
No Degree -
CSI Central High School
Arakkonam, India 05.1985 - 04.1995
Skills
Analytical Thinking
Decision-Making
Multitasking Abilities
Change Management
Project Management
Strategic Planning
Business Intelligence
IT Governance
Information Security
Technical process improvement
Accomplishments
- Supervised team of 21 staff members.
Languages
English
Advanced (C1)
Tamil
Advanced (C1)
Certification
ITIL V3
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeLocation Preference
HybridOn-SiteRemoteImportant To Me
Career advancementWork-life balanceCompany CultureTimeline
ITIL V3
06-2020
Country Technology Manager
Standard Chartered Global Business Services
01.2019 - Current
CEH
08-2018
Senior Information Technology Manager
Standard Chartered Global Business Services
10.2016 - 01.2019
Transition Project Manager
Standard Chartered Global Business Services
02.2013 - 09.2016
CITM
10-2011
CDCP
02-2010
Data Center Manager
Standard Chartered Global Business Services
01.2010 - 08.2013
Technical Manager
Standard Chartered Bank Global Business Services
09.2006 - 06.2010
Diploma In Computer Technology - Counter Science
Backthavarchalam Polytechnic
04.1995 - 05.1998
No Degree -
CSI Central High School
05.1985 - 04.1995