Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ashok Kumar Sahu

Raipur c.g.

Summary

Skilled fashion consultant successful at providing first-rate customer service and personal shopping support. Familiar with customer needs and preferences.

Overview

10
10
years of professional experience
2018
2018
years of post-secondary education

Work History

Senior Fashion Consultant

United Colors of Benetton
Raipur
05.2023 - Current
  • Reviewed stock availability online versus physical stores in order to ensure accuracy of information displayed on website.
  • Ensured store compliance with all relevant health and safety regulations.
  • Organized promotional events such as fashion shows and trunk sales.
  • Provided support during peak periods by managing queues at checkout counters or helping out with floor replenishment tasks.
  • Monitored customer satisfaction surveys and implemented corrective measures when needed.
  • Developed comprehensive training programs for new employees on product knowledge and customer service standards.
  • Performed regular visual merchandising duties, such as arranging displays, setting up mannequins, folding clothes.
  • Analyzed sales reports on a daily basis to identify best selling products and areas of improvement.
  • Conducted regular staff meetings to discuss upcoming promotions, changes in policies or procedures, customer feedback.
  • Maintained a high level of customer service through attentive listening and problem solving skills.
  • Advised customers on how to mix-and-match different items from the collection for various occasions.

Senior Retail Associate

Indian terrain
Raipur
09.2015 - 05.2023
  • Maintained accurate inventory records through regular cycle counts and stock takes.
  • Researched industry trends regularly to stay abreast of changes in the competitive landscape.
  • Developed promotional campaigns to increase sales volume and maximize profits.

Education

Pandit Ravi Shankar Shukla University
Raipur

Skills

  • Visual merchandising
  • Customer relationship management
  • Effective communication
  • Problem solving
  • Customer services
  • Fashion show coordination
  • Team leadership
  • Brand collaboration experience
  • Cross-cultural awareness
  • Visual merchandising expertise
  • Public speaking confidence
  • Documentation skills
  • Garment fitting
  • Personal shopping
  • Product knowledge
  • Fashion retail
  • Sales analysis

Languages

Hindi
First Language
English
Beginner (A1)
A1

Timeline

Senior Fashion Consultant

United Colors of Benetton
05.2023 - Current

Senior Retail Associate

Indian terrain
09.2015 - 05.2023

Pandit Ravi Shankar Shukla University
Ashok Kumar Sahu