Ashok Kumar Sahu
Raipur c.g.
Summary
Skilled fashion consultant successful at providing first-rate customer service and personal shopping support. Familiar with customer needs and preferences.
Overview
10
10
years of professional experience
2018
2018
years of post-secondary education
Work History
Senior Fashion Consultant
United Colors of Benetton
Raipur
05.2023 - Current
- Reviewed stock availability online versus physical stores in order to ensure accuracy of information displayed on website.
- Ensured store compliance with all relevant health and safety regulations.
- Organized promotional events such as fashion shows and trunk sales.
- Provided support during peak periods by managing queues at checkout counters or helping out with floor replenishment tasks.
- Monitored customer satisfaction surveys and implemented corrective measures when needed.
- Developed comprehensive training programs for new employees on product knowledge and customer service standards.
- Performed regular visual merchandising duties, such as arranging displays, setting up mannequins, folding clothes.
- Analyzed sales reports on a daily basis to identify best selling products and areas of improvement.
- Conducted regular staff meetings to discuss upcoming promotions, changes in policies or procedures, customer feedback.
- Maintained a high level of customer service through attentive listening and problem solving skills.
- Advised customers on how to mix-and-match different items from the collection for various occasions.
Senior Retail Associate
Indian terrain
Raipur
09.2015 - 05.2023
- Maintained accurate inventory records through regular cycle counts and stock takes.
- Researched industry trends regularly to stay abreast of changes in the competitive landscape.
- Developed promotional campaigns to increase sales volume and maximize profits.
Education
Pandit Ravi Shankar Shukla University
Raipur Skills
- Visual merchandising
- Customer relationship management
- Effective communication
- Problem solving
- Customer services
- Fashion show coordination
- Team leadership
- Brand collaboration experience
- Cross-cultural awareness
- Visual merchandising expertise
- Public speaking confidence
- Documentation skills
- Garment fitting
- Personal shopping
- Product knowledge
- Fashion retail
- Sales analysis
Languages
Hindi
First Language
English
Beginner (A1)
A1
Timeline
Senior Fashion Consultant
United Colors of Benetton
05.2023 - Current
Senior Retail Associate
Indian terrain
09.2015 - 05.2023
Pandit Ravi Shankar Shukla University